Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › mailchimp integration problem
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November 28, 2011 at 2:12 pm #4884subanonMember
Hi. I have remember and aff. platform installed. New signups DO get recorded in wp and your plugins, but not to mailchimp. Also, emails related to the signups seem to take a while to get received.
Please help me troubleshoot this situation. Here’s the emember debug log:
[11/28/2011 12:22 PM] – SUCCESS :Performing membership level specific autoresponder signup if specified.
[11/28/2011 12:22 PM] – SUCCESS :List name specified for this membership level is: iOracle Affiliates
[11/28/2011 12:22 PM] – SUCCESS :End of membership level specific autoresponder signup.
[11/28/2011 12:22 PM] – SUCCESS :Performing global autoresponder signup if specified.
[11/28/2011 12:22 PM] – SUCCESS :End of global autoresponder signup.
[11/28/2011 12:35 PM] – SUCCESS :Performing membership level specific autoresponder signup if specified.
[11/28/2011 12:35 PM] – SUCCESS :List name specified for this membership level is: iOracle Affiliates
[11/28/2011 12:35 PM] – SUCCESS :End of membership level specific autoresponder signup.
[11/28/2011 12:35 PM] – SUCCESS :Performing global autoresponder signup if specified.
[11/28/2011 12:35 PM] – SUCCESS :End of global autoresponder signup.
aff debug log is empty.
TIA
November 28, 2011 at 9:33 pm #38972PeterMemberHi,
Have you correctly filled in the “Autoresponder Settings” section of the plugin?
If one of these fields is incorrectly typed or username/password is wrong your subscriber will not be added to the list.
Also trying making sure that you only have the default required fields (email address) and nothing else.
November 30, 2011 at 9:21 pm #38973subanonMemberI double-checked my mailchimp username and password in emember settings. Also, I verified that I don’t have anything checked in “registration form fields”; in my emember signup form, the user is asked only for default data: username, password, and email. I tried another remember signup, and still got no mailchimp signup. This time, emember logs some errors:
[11/30/2011 9:00 PM] – SUCCESS :Performing membership level specific autoresponder signup if specified.
[11/30/2011 9:00 PM] – SUCCESS :List name specified for this membership level is: iOracle Affiliates
[11/30/2011 9:00 PM] – SUCCESS :Subscribing to MailChimp… Name: Email: notmyemail@yahoo.com
[11/30/2011 9:00 PM] – FAILURE :Unable to load listSubscribe()!
[11/30/2011 9:00 PM] – FAILURE : Error Code=-90
[11/30/2011 9:00 PM] – FAILURE : Error Msg=You must specify a id value for the listSubscribe method
December 1, 2011 at 2:35 am #38974adminKeymasterYour MailChimp API details is incorrect or the API is not active (by default Mailchimp keeps the API inactive). You need to log into your Mailchimp account and activate the API.
Please also make sure that the list/campaign name (iOracle Affiliates) does not have a typo.
Lets also load a fresh build of the plugin if you haven’t done so already:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
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