Mailchimp Final Welcome Email

[paulcook]

Hi There,

I have opted to not send the “final welcome email” from Mailchimp (setting in Autoresponder). However the final welcome email gets sent out. Have contacted Mailchimp support and they suggested to come back to plugin developer as they have no knowledge of the integration.

Please advise how to fix this as I don’t want my customer to receive so many emails. (purchase confirmation, eMember registration link, eMember registration confirmation…AND the mailchimp welcome email)

Look forward to your response.

[admin]

Have you turned off the double opt-in option for mailchimp signups?

[Peter]

Hi,

The final welcome email is something which is coming from your mailchimp account settings. See my response here and try the suggestion to see if this works:

https://support.tipsandtricks-hq.com/forums/topic/i-cannot-transfer-membres-to-mailchimp

[paulcook]

Hi Peter and Admin, thanks but the later posts to topic: “i-cannot-transfer-members-to mailchimp” and subsequent replies still do not address my issue sorry.

As the title topic of that post isn’t actually related to the topic of this post I will continue this topic here ok?

I had not switched off “double optin” from eMember… because I haven’t checked “use mailchimp autoresponder” in eMember. Therefore I didn’t expect eMember to be triggering this. I have done so now just in case.

However, I do have “use mailchimp autoresponder” checked in eStore and “do not send double optin confirmation email” checked.

Plus I had already unchecked the option in mailchimp settings at the “Design Form” page: “Send A Final Welcome Email info”

Can you advise further what it is that I’m overlooking please?

cheers Paul

[admin]

As far as I know, MailChimp has no option to turn off the final *subscription confirmed* email that gets sent out after a user is subscribed via the API. Please refer to their API documentation for subscribing a user below:

http://apidocs.mailchimp.com/api/1.3/listsubscribe.func.php

Unless mailchimp provides an option to turn this off via the API, the eStore plugin won’t be able to do anything about it.

[paulcook]

The reply from Mailchimp support says their API can do any or all of the above as far as I can understand it. However, I’m not a programmer. See below:

from mailchimp support***************

When using the API, the optin process and corresponding forms are defiantly completely customizable. While the API and the specific calls are a bit over our heads, there is a support forum located within the help documents. The API support link can be found below, this would be the best place to go for support with the API’s functionality.

********************from mailchimp support

Will you be able to modify your plugin so that I can switch off the final “subscription confirmed” email from Mailchimp?

Thanks.

[admin]

I can definitely add this if there is an option in the API. I am looking at the API but I can’t see any option for this. This support guy that replied to you doesn’t seem to have a good understanding of their API details. Ask another tech guy the following question:

---

Which parameter should we use to turn off the final welcome email when using the following API function?

http://apidocs.mailchimp.com/api/1.3/listsubscribe.func.php

---

[paulcook]

Reply from Mailchimp support:

Using the listSubscribe() function they would want to refer to the two boolean options which control what emails get sent when someone subscribes. bool double_optin and bool send_welcome, specifically. The flag for double optin would control if the subscriber receives a confirmation email to confirm, or if they’re added directly to the list without confirming. The send_welcome flag would control if the final welcome email should be sent. If double optin is true, then the welcome email will send. The specifics of the functionality for this can be found toward the middle of the page on the link provided:

http://apidocs.mailchimp.com/api/1.3/listsubscribe.func.php

Let us know if there’s anything else we can help out with! Have a great day!

[admin]

Thank you. That should help. I will look into adding an option for this.

[paulcook]

Awesome, looking forward to it.

[admin]

Added an option for this. Sent you an updated copy of eStore to check it.

[paulcook]

Firstly, thankyou for responding to this request so quickly… you’re a legend. I’ve installed the updated plugin and it works perfectly for eStore using Mailchimp Autoresponder. (I tested it specifically…)

However, (you’re going to love me for this…) I actually don’t generate the MailChimp / Autoresponder in eStore in my setup.

I load the customer to Mailchimp via eMember. (because I must have them register a membership to access the Autoresponder program, they don’t automatically get it by making a purchase)

I’m so sorry for not realizing this in the first place.

Can I get you to put this modification into the eMember plugin please?

Hopefully this hasn’t stretched our friendship too far…

cheers Paul

[admin]

We will add this to eMember too.

[admin]

I have added this option in the eMember plugin. Download a new copy of eMember plugin to get this option:

https://support.tipsandtricks-hq.com/update-request

[paulcook]

Thankyou very much for your fantastic support on this request. I can’t believe how quick you guys are.

Have installed update and it works perfectly.

cheers Paul

[Author]

Posts