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Lightbox Ultimate screen aspect ratio not displaying correctly

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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › Lightbox Ultimate screen aspect ratio not displaying correctly

  • This topic has 20 replies, 3 voices, and was last updated 11 years, 2 months ago by wpCommerce.
Viewing 6 posts - 16 through 21 (of 21 total)
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  • Author
    Posts
  • February 14, 2014 at 3:23 am #60800
    sophie1
    Member

    I could never say you didn’t go the extra mile! I was pretty sure I had already gone through every anamorphic setting, and I used the other settings you referred to. Just gave it one more shot at those settings. Still, when I go to full screen, I get a giant rooster head. I’ve reinstalled version 1.7.4 and it works perfectly for me. I suppose there is a bug somewhere…and it’s most likely in my thinking. TYVM for following through. Moving on for now and looking forward to setting up Estore and your Affiliate plug.

    February 14, 2014 at 3:49 am #60801
    wpCommerce
    Moderator

    I’m not sure why it didn’t work (I used your video actually). You can still use 1.7.4 if you are comfortable with it. The new player is responsive, looks better and works on all major browsers (which is why we had to update it).

    February 14, 2014 at 4:55 am #60802
    wzp
    Moderator

    @sophie1 — That ditty is kinda addictive, LOL.

    February 14, 2014 at 5:02 pm #60803
    sophie1
    Member

    Oops. I didnt realize I won’t have a responsivee site with 1.7.4. That means Ive got to work this out eventually. But right now Ive got a few hundred videos to deal with! Thanks again.

    February 14, 2014 at 5:36 pm #60804
    sophie1
    Member

    Last thing. Ive posted and deleted a ton of vids trying to get this right. Could you please tell me exactly which video you used? I will at least use that as my starting point in trying to get this right. Thanks alot.

    February 14, 2014 at 10:53 pm #60805
    wpCommerce
    Moderator

    @sophie1, I used your BBCompositefinal2hb.mp4 video. However, we might be able to apply a tweak on your site to get around this issue. So don’t start encoding all of your videos yet. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

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