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lightbox ultimate plugin video pop ups not launching

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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › lightbox ultimate plugin video pop ups not launching

  • This topic has 3 replies, 3 voices, and was last updated 10 years, 11 months ago by wpCommerce.
Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • October 4, 2014 at 1:04 am #11556
    neostarmarketing
    Member

    hi there I am using the WP lightbox ultimate for one of my websites and it has been working for some time. However recently I noticed the video is not launching when one clicks the video image button. the short code has not changed and after checking I’m still unable to figure out what the problem might be.

    Here are my login details along with the URL of the website. This is a members area and there are people accessing the site therefore please let me know as soon as possible how to fix this issue.

    here is my URL:http://yogameditationcourse.com/members/

    login is *****REDACTED BY MODERATOR*****

    password is: *****REDACTED BY MODERATOR*****

    Here is one of the pages where I’m having the problem occur.

    [http://yogameditationcourse.com/members/yoga/yoga-videos/balancing-yoga-video-poses]

    here is a sample of the short code that I’m using:

    a[wp_lightbox_mp4_video link=”http://yogameditationcourse.s3.amazonaws.com/70-yoga-poses-set/46-Tree-Pose-Left-Side.mp4″ width=”800″ height=”450″ source=”http://yogameditationcourse.com/members/wp-content/uploads/balancing-poses-video-pop.png”%5D

    please let me know as soon as possible how I can rectify this issue.

    Thank you for your help in advance and I look forward to hearing from you.

    Marco

    October 4, 2014 at 2:24 pm #65819
    wzp
    Moderator

    This forum is regularly scanned by Google. In the last 13 hours, your site’s admin password has been posted to Google search results. Please change your site’s admin password.

    Instead, could you please either post a non admin account credential, or a link to a non protected test page?

    If @Peter, @wpCommerce or @Admin need access to your site, they will obtain the password, via private email from you.

    October 5, 2014 at 12:12 am #65820
    wpCommerce
    Moderator

    @neostarmarketing, we will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

    October 12, 2014 at 11:27 pm #65821
    wpCommerce
    Moderator

    This issue was resolved by applying the tweak mentioned here: https://support.tipsandtricks-hq.com/forums/topic/wp-lightbox-ultimate-not-activating-video

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