Lightbox ultimate – Error message "flash: Video file not found"

[guyassaf]

Hello,

I’m using Amazon/s3 and trying to stream a protected video to my site.

The message I get when playing the video is ” flash: Video file not found”

As seen in this page [http://www.biores.co.il/video2/]

I’m using this shortcode

[wp_lightbox_embed_protected_s3_video name=”allergy.mp4″ bucket=”biores” width=”” height=””]

I’m sure the name and bucket are correct as much as I can.

Trying to find the problem, I add permissions to everyone and still the same problem.

Thanks.

[wpCommerce]

Hi, when I access your video I get an error response from Amazon S3:

<Error>

<Code>InvalidAccessKeyId</Code>

<Message>

The AWS Access Key Id you provided does not exist in our records.

</Message>

</Error>

Please make sure that you entered the following information correctly in the Lightbox Ultimate Settings:

1. AWS Access Key ID

2. AWS Secret Access Key

[guyassaf]

Thank you, this was the problem.

For some reason the keys removed.

[NikkiBrown]

Hello,

I am having the same problem with getting this error (“flash: video not found”). I have re-entered the access key and secret key, but no luck. Could you possibly take a look?

[http://www.easttxcomputerhelp.com/join-us/website-123-basics/website-123-basics-lesson-1/]

The short code I am using is [wp_lightbox_protected_s3_video name=”How-to-Buy-a-Domain-Name.mp4″ bucket=”ETCH-Website-123-Basics” width=”640″ height=”480″ source=”http://www.easttxcomputerhelp.com/wp-content/uploads/2014/03/M1-V1-How-to-Buy-a-Domain-Name.jpg”%5D

I am pretty new to using Amazon s3, so maybe I am doing something wrong. If I make the video file “public” and click on it in S3, it downloads instead of opening up in a player in my browser. Is that normal or do I have the file stored incorrectly somehow? I am using a Mac and the Safari browser.Whether I have the file set to “public” or “private” in S3, it still gives me the same error when I try to play it on my site.

Any advice would be appreciated.

Thanks!

[wzp]

Your bucket name does not conform to Amazon’s bucket naming rules; specifically, bucket names must contain lower case letters only:

[http://docs.aws.amazon.com/AmazonS3/latest/dev/BucketRestrictions.html]

[wpCommerce]

@NikkiBrown, please take a look at the following post which will help you troubleshoot this issue:

https://support.tipsandtricks-hq.com/forums/topic/lightbox-ultimate-videos-hosted-on-amazon-s3-not-playing

[sophie1]

Hello,

I have been using the lightbox plug for a long time, with Amazon S3. Recently, I have started getting the “flash: video not found” message. But if I reload the page, the video usually plays, so I’m assuming my S3 access codes are not the problem. Site is barnyardbirthday.co. I did recently purchase the flowplayer commercial version, and you folks were kind enough to tweak it for me because the logo was not displaying. Appreciate all your help.

thanks!

[wpCommerce]

@sophie1, what value have you specified in the “AWS S3 Video URL Expiry Time After Page Load” field? It’s under Settings->WP Lightbox.

[sophie1]

None. Do I need a value there? All my videos are 2 minutes long. Does that mean that I just need a value longer than 2 minutes? Thanks.

[wpCommerce]

If you do not specify any value it will set the option to 300 (5 minutes). That means once the page loads all the video links will be valid for 5 minutes. You can specify a higher value if you want the links to be valid for longer. For example: 900 ( 15 minutes), 1200 (20 minutes). This prevents any user from hotlinking your videos (because the links will expire after a certain time).

[Author]

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