Lightbox Ultimate – 'error: flash file not found'

[Ana]

Hi there!

I amb experiencing an error with lightbox integration with S3 Amazon… The message I get when playing the video is ” flash: Video file not found” I have checked that everything is ok, Could you help me please?

Thanks!,

Ana

[wpCommerce]

Hi, Please provide a link to the page in question so I can take a look. This checklist should help you identify the source of the issue:

https://support.tipsandtricks-hq.com/forums/topic/lightbox-ultimate-videos-hosted-on-amazon-s3-not-playing

[Ana]

Hi, The page is [http://www.organicusweb.com/cursos/prueba-2/] I already checked that answer, and it seems that everything is ok…

The code that I have used is the following one: [wp_lightbox_protected_s3_video name=”teaser-h.mp4″ bucket=”organicus” width=”640″ height=”480″ source=”http://www.organicusweb.com/cursos/wp-content/uploads/2015/01/portada-700px.png”%5D

Thank you!

[wpCommerce]

We will need to take a closer look at your site to see what is happening. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

[Author]

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