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Lightbox effect not working

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Lightbox effect not working

  • This topic has 7 replies, 2 voices, and was last updated 13 years, 4 months ago by admin.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 25, 2012 at 8:49 pm #5658
    flyingchangewebs
    Member

    I have read through nearly all the diagnostics, solutions, workarounds, but nothing is working … the lightbox effect doesn’t show the “x” to close or the “next/prev” for my images. This is just the test area: http://precisionrein.org/wp/test-product1/

    February 26, 2012 at 1:54 am #42355
    admin
    Keymaster

    The lightbox that is popping up on that page is not coming from eStore. You have another lightbox plugin active on that site which is doing it. This post will help you identify it:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    March 2, 2012 at 10:32 pm #42356
    flyingchangewebs
    Member

    I disabled all plugins on that original site and it still didn’t work.

    It’s not working on this site either: http://paintedhorsesllc.com/site/fun-stuff/digital-downloads

    March 3, 2012 at 4:40 am #42357
    admin
    Keymaster

    At least it is not popping up the lightbox from another plugin anymore. Please load a fresh build of eStore from here so I can be sure that this is not coming from any other modification:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    March 3, 2012 at 12:38 pm #42358
    flyingchangewebs
    Member

    Reinstalled on http://paintedhorsesllc.com/site/fun-stuff/digital-downloads and Still a no go.

    Those are two different sites, btw, and lightbox doesn’t work on either one of them.

    March 3, 2012 at 10:47 pm #42359
    admin
    Keymaster

    That means there are still JavaScript errors on that page. I just checked your webpage (http://paintedhorsesllc.com/site/fun-stuff/digital-downloads) and inspected the code and found that you have JQuery code on the page that is not running in No Conflict mode which is messing everything up. Remember bad coding can also come from the theme itself. So make sure do both the theme and plugin test together:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    If you have a test install of WordPress somewhere, do the following so we are not going back and forth:

    1. Make sure you are using one of the default WordPress themes or Thesis or Genesis so we both know that the theme code is proper.

    2. Now, only activate the popular WordPress plugins (for example: Akismet) so we know that no bad coding will come from the plugin either.

    3. Now add eStore to this site.

    4. Create a WordPress page and place some fancy displays.

    5. Share the link to this page.

    March 8, 2012 at 3:42 pm #42360
    flyingchangewebs
    Member

    On http://gatewayequestrian.com/purchase-precision-reins – when I click the thumbnails, two images pop up. Why?

    March 8, 2012 at 10:39 pm #42361
    admin
    Keymaster

    When I go to the page you explained I get a 404 error.

    Two images will popup if you have another lightbox plugin that is adding automatic lightbox to all images on your site.

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