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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › WP Affiliate Troubleshooting › Leads with contact form 7 not working
Tagged: Contact Form 7, Lead tracking
I have contact from 7 set up and I selected the option here:
[http://screencast.com/t/FJQwV3hZVpsl]
following the steps here:
and when I get the email generated by the form it does not have the referring affiliate id or any mention of wp affiliate platform. Just a basic contact from 7 email.
Did I miss something?
Hi, Have you updated the Contact form 7 and Affiliate Platform plugins recently? If not please update it:
Once you have updated the plugins enable debug in the affiliate platform plugin.
https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do
Yes I updated all plugins. The leads are being tracked in the plugin , but what I want is for the Referrer ID to be included in the email that I receive form the contact form.
it looks like a few years ago when i first set this up and used it for a while I had this in the contact email: [wp_affiliate_lead:reference:1:end]
do I still need something like that to get the referrer ID?
or what do I do to get that to work?
The referrer ID should just get added to the email body by default. You don’t need to do anything else. Enable the debug option then do a test lead capture and share the URL of your contact form.
Here is the url to the form on my staging site: [http://www.newleafwebsitedesign.com/seo-services/]
thanks!
Are you sure you have enabled the debug option in the plugin? I don’t see any log data.