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Support site for Tips and Tricks HQ premium products
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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Items not added to cart in Chrome and Firefox
Hey folks, you guys have been awesome in the help…
I have reviewed and searched but haven’t found this in the forum, at least not a solution
Products are not being added to the cart in firefox or chrome or on apple mobile devices.
Items are added to cart in desktop Safari.
I have PDT activated (i think that is necessary.)
I have no cache plugins,
I don’t use any of the known conflicting plugins listed here:
Your site was working fine before. So this seems like something new. Have you done anything mentioned in the following post recently?
https://support.tipsandtricks-hq.com/forums/topic/my-plugin-just-stopped-working
Please share a link to your add to cart page so we can check.
Thought I posted my reply already…doh! anyway,
I actually have yet to fully implemented our store – it is not live to the public. and was never tested in Chrome or Firefox, so don’t know when products “stopped” being added to cart. And note that I mentioned that the store works perfectly in Safari.
I have visited the page you posted and I don’t have any of the bad plugins and our current plugins to do not seem do be causing the problem in Chrome and/or Firefox
Thanks for your help.
BTW, you can do a browser check your self here:
[http://gsmusic.com/testing/]
works in Safari.
does not work in Firefox or Chrome.
Thanks
There is an ajax error on that page (the connection to the server is being refused). I will take a look inside your site to get more details. I have sent you an email.
submitted site login info via your submission page