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Items not added to cart in Chrome and Firefox

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › Items not added to cart in Chrome and Firefox

  • This topic has 5 replies, 2 voices, and was last updated 10 years, 11 months ago by dwbone.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 13, 2014 at 2:57 am #10729
    dwbone
    Member

    Hey folks, you guys have been awesome in the help…

    I have reviewed and searched but haven’t found this in the forum, at least not a solution

    Products are not being added to the cart in firefox or chrome or on apple mobile devices.

    Items are added to cart in desktop Safari.

    I have PDT activated (i think that is necessary.)

    I have no cache plugins,

    I don’t use any of the known conflicting plugins listed here:

    https://support.tipsandtricks-hq.com/forums/topic/list-of-plugins-that-dont-play-nice-conflicting-plugins

    May 13, 2014 at 4:34 am #62927
    admin
    Keymaster

    Your site was working fine before. So this seems like something new. Have you done anything mentioned in the following post recently?

    https://support.tipsandtricks-hq.com/forums/topic/my-plugin-just-stopped-working

    Please share a link to your add to cart page so we can check.

    May 25, 2014 at 4:12 am #62928
    dwbone
    Member

    Thought I posted my reply already…doh! anyway,

    I actually have yet to fully implemented our store – it is not live to the public. and was never tested in Chrome or Firefox, so don’t know when products “stopped” being added to cart. And note that I mentioned that the store works perfectly in Safari.

    I have visited the page you posted and I don’t have any of the bad plugins and our current plugins to do not seem do be causing the problem in Chrome and/or Firefox

    Thanks for your help.

    May 25, 2014 at 5:12 pm #62929
    dwbone
    Member

    BTW, you can do a browser check your self here:

    [http://gsmusic.com/testing/]

    works in Safari.

    does not work in Firefox or Chrome.

    Thanks

    May 26, 2014 at 12:10 am #62930
    admin
    Keymaster

    There is an ajax error on that page (the connection to the server is being refused). I will take a look inside your site to get more details. I have sent you an email.

    May 28, 2014 at 9:09 pm #62931
    dwbone
    Member

    submitted site login info via your submission page

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