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International Characters

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › International Characters

Tagged: ASCII

  • This topic has 5 replies, 4 voices, and was last updated 9 years, 12 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 1, 2011 at 6:12 pm #3705
    jeanboucher
    Member

    The name of my product have accented characters.

    The shopping cart work very well, I have translated de fr.php and saved it in UTF-8.

    But,

    I have encoding problems for The name of the product…

    here is an example:

    La mission secr�te de Julia L�veill�e

    The squares are black lozenges with an “?” inside.

    July 2, 2011 at 12:30 am #33885
    amin007
    Participant

    What version of eStore are you using?

    The character encoding issue for product names can happen if the products database is not created in UTF-8. Is your eStore products database created in UTF-8?

    July 2, 2011 at 2:28 pm #33886
    jeanboucher
    Member

    Too technical for me…

    How do I know if my eStore products database created in UTF-8?

    July 3, 2011 at 12:09 am #33887
    amin007
    Participant

    I will send you an email to get site access and I will check this for you.

    June 18, 2015 at 1:15 pm #33888
    bricelalu
    Member

    Hi, my database and tables are in utf8, using phpmyadmin I can see my product name as “Sourire à ..”, the paypal product name is OK but when emails are sending or the command order is displayed on my website “sourireaustress.com” on the post payment page using this short_code ([wp_eStore_display_transaction_result]) I can see:

    “Sourire <?> …” instead of “Sourire à …”

    Thanks for your help!

    June 19, 2015 at 12:51 am #33889
    admin
    Keymaster

    You need to set UTF-8 format in your PayPal account. Do the following and that will fix the issue:

    https://support.tipsandtricks-hq.com/forums/topic/some-characters-and-text-not-recognizable-in-the-notification-email

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