Installed Plugin and it disabled my home page slider.

[ngorman]

I need some assistance. Purchased and installed Lightbox Ultimate and went through standard setup process. Once everything was installed correctly as soon as I activate PrettyPhoto it disables my home page slider and makes all the slider images load on top of the home page.

I really want to use this plugin, but cant figure out a way to keep that from happening.

[wpCommerce]

https://support.tipsandtricks-hq.com/forums/topic/required-info-we-need-to-efficiently-troubleshoot-an-issue

[ngorman]

the URL showing my problem is http://www.momentumbrandgroup.com/pc360

as you can see, with the FancyBox portion of the plugin activated, it shows all of my slider images loaded one under another on the home page. This is my only problem using the plugin. All the code to make the videos play across the site works fine. My problem is that it somehow disables the slider function that was previously part of my home page.

[ngorman]

In addition, if you go to this URL: http://www.momentumbrandgroup.com/pc360/training/warp-speed-program/

you will see that the short code does not work. I am referring to the first two links on the page.

[wp_lightbox_prettyPhoto_anchor_text_video link=”http://youtu.be/raHdzIkuW_4″ width=”500″ height=”500″ text=”Pretty Photo video” description=”Pretty Photo video”]

[wp_lightbox_fancybox_anchor_text_youtube_video link=”http://youtu.be/raHdzIkuW_4″ title=”FancyBox video” text=”FancyBox video”]

[wpCommerce]

There are some javascript errors on this page (if you use firebug you will be able to find it out easily) –

1. $ is undefined

if ($.browser.msie && $.browser.versio...r below cause it doesn't support it.

http://www.momentumbrandgroup.com/pc360/wp-content/themes/hostingsquare/js/fade.js?ver=3.1.3(line 3)



2. $ is not a function

$('#slider').nivoSlider({

http://www.momentumbrandgroup.com/pc360/training/warp-speed-program/ (line 83)

Those errors can affect the overlay popup.

Also I think your theme is deregistering the jquery library to include its own version 1.4.2 (it’s not necessary). WordPress already have a api to include jquery in a page (which runs in no-conflict mode) . This avoids including multiple versions of the jquery library in the same page. You can learn more about it here –

Wrong Way of adding JQuery library to WordPress – Source of Javascript Conflicts

It’s always a good idea to use a clean and properly coded theme. For example – the default WordPress theme. This is helpful for search engine optimization because when the Google Bot comes to index your site it’s not gonna like it if the pages contain errors.

[ngorman]

Thank you for your feedback. Since I do not know Javascript and have already purchased both my template and your lightbox plugin … can i contract you to make the adjustments to the javascript? From the research I’ve been able to do, you seem to understand where the conflict happens. Is that a service you offer? We really want to get the issue resolved as the problem is also happening with another plugin we’ve tried to implement.

Thanks!

[admin]

It is very time consuming to debug someone elses code and fix their mistakes so I don’t think it will be the best use of you money since we will charge you based on the amount of time we spent fixing the issue. The original developer of the product in question would be the best person to fix the issue quickly as he knows the coding of the product. Anyway, I will send you an email so we can discuss this further.

[Author]

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