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I deleted a membership level now I cannot access anything in my dashboard at all

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Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › I deleted a membership level now I cannot access anything in my dashboard at all

  • This topic has 7 replies, 4 voices, and was last updated 13 years, 4 months ago by z2z2z.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • March 17, 2010 at 9:25 pm #941
    cableman
    Member

    I was messing around with e-member and I set-up an elite package for my site as well as a few other member levels. Of course I assigned my self the best membership level. After I realized that the membership levels were not exactly what I wanted, I deleted 2 of them. One being the membership level I am in. So after I deleted the membership level and assigned myself to the next lowest level down that I was keeping, The site logged me out and now I cannot get back in as an administrator. I would uninstall wordpress and reinstall it fresh to circumvent the problem but I cannot find my cpanel login info and my host provider is a reseller and is not responding to my e-mails. How can I get back into my site as admin so that I can continue to build my site? Oh, P.S. the only thing that I can log into is the profile where I can change my colors and contact info in the wordpress dashboard, I cannot access any of the edit pages, widgets, settings, or anything else.

    March 17, 2010 at 10:25 pm #18945
    amin007
    Participant

    Basically, you have removed yourself as admin then assigned your user account a lower WordPress role (e.g subscriber).

    Remember, when you use “WordPress User Integration” feature, any modification you make to eMember users also have the same effect on the WordPress user. Modifying a users Role through the eMember plugin has the same effect as modifying a user’s role from the “Users” menu of WordPress.

    Please get cPanel access to your site from your hosting provider and I should be able to restore you admin access back.

    Just try to be careful when you are dealing with the admin member in eMember in the future :)

    March 17, 2010 at 11:07 pm #18946
    cableman
    Member

    Ok, so how do I get you my cpanel info?

    Should I email it to you and how long would it be before It would be able to be fixed up?

    March 17, 2010 at 11:36 pm #18947
    amin007
    Participant

    The cPanel info you get from your hosting provider. When you signed up with your current hosting provider they gave you this info.

    Once you have the cPanel login details you can get into your MySQL database and fix it in 2 minutes. I have sent you an email so you should be able to just reply to that email.

    March 3, 2012 at 4:22 pm #18948
    z2z2z
    Member

    “Once you have the cPanel login details you can get into your MySQL database and fix it in 2 minutes. I have sent you an email so you should be able to just reply to that email. “

    Please post the 2 minute fix, as this may solve an issue I have currently.

    No members showing up in WP eMembers – Manage Members

    and unable to Add New in the Membership Levels

    Thanks

    March 3, 2012 at 11:15 pm #18949
    admin
    Keymaster

    This post has the details you asked

    https://support.tipsandtricks-hq.com/forums/topic/just-lost-admin-privileges

    The following issue won’t have anything do with the above though:

    "No members showing up in WP eMembers - Manage Members"

    This usually happens if you didn’t follow the upgrade instruction to update the plugin. Make sure to following this documentation to upgrade eMember:

    http://tipsandtricks-hq.com/wordpress-membership/?p=3

    March 4, 2012 at 12:56 am #18950
    z2z2z
    Member

    Thanks for the links. Admin privileges are correctly set.

    The update I did was done correctly I believe. Deactivated, removed and ftp’d the latest version 7.7.1

    The No members showing up in WP eMembers – Manage Members page gives an error referencing:

    Line 276

    $j(“input[title!=“]”).hint is not a function

    Any Ideas?

    March 4, 2012 at 5:20 am #18951
    z2z2z
    Member

    Update: Found an extra wp-emember line entry in the database that got stuck. I compared with another working site, didn’t see that line entry, so I removed it. That did the trick.

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