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HTML5 Lightbox incorrect size

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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › HTML5 Lightbox incorrect size

Tagged: html5, lightbox, mp4

  • This topic has 3 replies, 2 voices, and was last updated 10 years ago by wpCommerce.
Viewing 4 posts - 1 through 4 (of 4 total)
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  • April 23, 2015 at 4:37 pm #12543
    GDufresne
    Member

    I’ve tried two tests on this page

    [http://prospermountain.com/wp-tutorials/test-2/]

    The “Flow Player” works fine but the HTML5 popup window is the wrong size. Here’s the code

    [wp_lightbox_html5_video link=”http://prospermountain.s3.amazonaws.com/WP_Vids/loggin_in.mp4″ width=”640″ height=”480″ source=”http://prospermountain.s3.amazonaws.com/Vid_Splash/Loggin_In.png”%5D

    Is it something I am doing wrong?

    April 24, 2015 at 12:37 am #69708
    wpCommerce
    Moderator

    Hi, It’s not even loading in my browser. Can you please switch to the “text” editor to make sure that the shortcode is not broken?

    We don’t officially support that shortcode because it doesn’t work well. We don’t have it listed on our documentation either.

    April 24, 2015 at 2:03 am #69709
    GDufresne
    Member

    Not exactly sure what you mean, but I recreated the code in the WP Text mode. Same result.

    Just curious why you even have it in the dropdown options if it’s not supported. Semi-rhetorical . . . .

    I was hoping for an option that didn’t require flow player.

    April 24, 2015 at 11:36 pm #69710
    wpCommerce
    Moderator

    We will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.

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