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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › HTML5 Lightbox incorrect size
I’ve tried two tests on this page
[http://prospermountain.com/wp-tutorials/test-2/]
The “Flow Player” works fine but the HTML5 popup window is the wrong size. Here’s the code
[wp_lightbox_html5_video link=”http://prospermountain.s3.amazonaws.com/WP_Vids/loggin_in.mp4″ width=”640″ height=”480″ source=”http://prospermountain.s3.amazonaws.com/Vid_Splash/Loggin_In.png”%5D
Is it something I am doing wrong?
Hi, It’s not even loading in my browser. Can you please switch to the “text” editor to make sure that the shortcode is not broken?
We don’t officially support that shortcode because it doesn’t work well. We don’t have it listed on our documentation either.
Not exactly sure what you mean, but I recreated the code in the WP Text mode. Same result.
Just curious why you even have it in the dropdown options if it’s not supported. Semi-rhetorical . . . .
I was hoping for an option that didn’t require flow player.
We will need to take a closer look at your site to investigate this issue. I have sent an email to your registered email address for site access. Let me know if you don’t receive it.