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How to make estore detect returned customer

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › How to make estore detect returned customer

Tagged: detect returned customer, Manual Checkout

  • This topic has 1 reply, 2 voices, and was last updated 12 years, 1 month ago by admin.
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  • April 19, 2013 at 5:54 am #8972
    putriutari
    Member

    Hello,

    I would like to know how to manage returned customer.

    The flow:

    a customer buy a product -> checkout through manual checkout (OK no problem)

    he/she come back to buy another product -> checkout again through manual checkout and have to fill out SAME form as before.

    Q: Is there anyway to make him/her doesn’t have to fill out the same form? Can there be a simple check box she/he can check to let the system know that she/he is a returning customer? so my client only have to click the “proceed” button.

    Need assistance.

    Thank you

    April 19, 2013 at 11:11 pm #55226
    admin
    Keymaster

    Hi, This is something that requires a user management component (you need to be able to store a profile of the user on your site so you can identify them when they return). If you are using eMember which is used to mange members/users you can do this.

    The following two posts have more discussion on this:

    https://support.tipsandtricks-hq.com/forums/topic/estore-emember-integration-avoiding-double-entry-of-customer-information

    https://support.tipsandtricks-hq.com/forums/topic/can-i-collect-username-and-password-at-checkout

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