Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

Gallery thumbnails are displayed as white boxes with a question mark in the midd

by

Tips and Tricks HQ Support Portal › Forums › WP Photo Seller › Gallery thumbnails are displayed as white boxes with a question mark in the midd

  • This topic has 3 replies, 3 voices, and was last updated 10 years ago by Peter.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • April 22, 2015 at 2:16 pm #12537
    Dennis Granzow
    Member

    When I open my photo galleries, the thumbnails are white boxes with a question mark in the middle. The name of the photo shows, but not the photo itself. When I hit “Details” I get a rectangular box with a question mark. When I right click on it I get this message….”We cannot complete this request, remote data was invalid.” I don’t remember any changes that I may have made that may cause this to happen. Also, my meta slide plugin will no longer work. My website is expressiveimagesstudio.co/

    April 22, 2015 at 9:38 pm #69679
    wzp
    Moderator

    It seems that your site is being hosted on WordPress.com, correct?

    Can you post a link to your gallery page?

    April 23, 2015 at 10:44 pm #69680
    Dennis Granzow
    Member

    Blue host………..http://www.expressiveimagesstudio.co/?page_id=983

    April 24, 2015 at 12:10 am #69681
    Peter
    Member

    Looks like you are using the photon feature from jetpack. You will need to disable that feature in order for the photo seller to work properly.

    Our newest version of the plugin actually detects this and tells you to do that.

    Please get the latest version:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ