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[Resolved] flowplayer is not defined

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Tips and Tricks HQ Support Portal › Forums › WP Lightbox Ultimate › flowplayer is not defined

  • This topic has 7 replies, 3 voices, and was last updated 2 years, 9 months ago by wpCommerce.
Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • August 20, 2022 at 8:49 am #84526
    lb_gleal
    Participant

    Hi,
    I’m getting this error with mp4 videos

    Uncaught ReferenceError: flowplayer is not defined

    The plugin works fine with vimeo videos and images but not mp4

    if you go to this link and open the console you will see the error, the 5 small thumbs link to an mp4 each. of course if you click on any of them it does not work
    https://www.evvisual.com/trail/

    I’m using the latest version Version 2.3.5 in wordpress 6.0.1

    Any help appreciated it.

    Guillemro

    August 20, 2022 at 5:40 pm #84527
    wzp
    Moderator

    Please check for JavaScript errors on your site:

    Debugging JavaScript Errors on Your Site

    August 30, 2022 at 12:48 pm #84541
    lb_gleal
    Participant

    Thanks for your replay and sorry for taking so long to replay.

    I have checked my site and there are no errors anywhere other then the flowplayer one from your plugin.
    if I deactivate the plugin I get no errors anywhere on the site but as soon as I enable it I get errors even in the main page.

    Have you looked at the link I posted ? actually anywhere on the site its the same error.

    August 31, 2022 at 12:49 am #84543
    wpCommerce
    Moderator

    @lb_gleal, Do you have this option enabled in the plugin settings?

    Settings > WP Lightbox > General Settings > Disable Shortcode Formatting

    August 31, 2022 at 6:32 am #84545
    lb_gleal
    Participant

    I have tried on and off but makes no difference. I have actually tried all the settings and I still get the error.

    August 31, 2022 at 10:07 am #84546
    wpCommerce
    Moderator

    @lb_gleal, Please turn it off so we can check the unminified HTML.

    August 31, 2022 at 10:57 am #84547
    lb_gleal
    Participant

    Its off now.

    August 31, 2022 at 9:05 pm #84553
    wpCommerce
    Moderator

    @lb_gleal, Thanks. It seems to be working fine now.

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