Tips and Tricks HQ Support Portal › Forums › WP PDF Stamper › WP PDF Stamper Troubleshooting › fatal error when I activate
Tagged: activate, Cannot copy file, error, fatal, stamper
- This topic has 20 replies, 5 voices, and was last updated 13 years ago by wzp.
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July 27, 2011 at 6:31 am #32901dorevMember
I’ve downloaded the fresh version and activated it and I still get exactly the same message:
The URL that you specified in the “URL of the source file” field does not seem to be a valid URL! It seem to be giving a 404 error! Please check this value again:
An error occurred while trying to stamp the file!
I’ve now tried other.pdf files and I get the same message with all of them. The files are stored in the media library on the site
July 27, 2011 at 11:22 am #32902wzpModeratorWell, it doesn’t seem to be a permissions problem, because I was able to directly access that link. Maybe Amin needs to send you an email, requesting access to your system so he can have a look, when he gets in later today (GMT +10).
July 28, 2011 at 3:05 am #32903amin007ParticipantI was able to do some debugging and found out that the PHP CURL library on your server is not working properly. I have sent you an email with more details that you can send to your hosting provider. Please tell your hosting provider to fix this issue and the plugins will start to work automatically.
November 17, 2011 at 12:52 pm #32904mikru2010MemberToday i realized that the stamper isn’t working properly anymore.
As it has worked previously, i guess my hoster has changed something (i’m on a vps).
Here’s what happened so far.
1. i tried to stamp a free pdf download via estore.
I got a file not found error
a) when clicking the download link in the email send in case of using squeeze page
b) when using download button
Path etc. was all set up correct
2. i tried manual stamp but got “Cannot copy file” error.
3. Next I uploaded file into stamper source files directory, changed past accordingly for manual stamp, but still got “Cannot copy file” error.
4. i updated the stamper plugin, but still got “Cannot copy file” error:
WP PDF Stamper – Manual Stamping
Error! SetaPDF_Error Object ( [message] => Cannot copy file /var/www/vhosts/xxx.xxx/httpdocs/wp-content/plugins/wp-pdf-stamper/source-files/yyyyyy.pdf to /var/www/vhosts/xxx.xxx/httpdocs/wp-content/plugins/wp-pdf-stamper/stamped-files/yyyyyy_4ec4ff28bbeb0.pdf => 14 )
(Note: I replaced my domain and filename with xxx.xxx yyyyy for privacy reasons)
5. i also tried
define(‘WP_PDF_STAMP_CHECK_URL_VALIDITY’, “0”);
but still got “Cannot copy file” error.
Could this be some kind of permission error?
[code] => 14 )
(Note: I replaced my domain and filename with xxx.xxx yyyyy for privacy reasons)
5. i also tried
define(‘WP_PDF_STAMP_CHECK_URL_VALIDITY’, “0”);
but still got “Cannot copy file” error.
Could this be some kind of permission error?
November 17, 2011 at 1:13 pm #32905mikru2010MemberIn reply to my previous post:
After setting the permissions on the stamped-files folder to 777, the errors are gone
November 17, 2011 at 7:24 pm #32906wzpModeratorI sincerely advise you to try 744 or 755 to see if that works. With 777, an unhappy person can easily delete everything in those folders.
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