External sites doesn't work – Lightbox Ultimate

[crlannen]

I just purchased the plugin, and it works just fine for YouTube videos. However, I cannot get the external links to work. The page is just opened and not appearing in a lightbox.

Code generated is:

[wp_lightbox_anchor_text_display_external_page link="http://www.ncbi.nlm.nih.gov/pubmed/?term=brian+a+francis" width="640" height="480" title="Publications - Brian A. Francis, MD, MS" text="PUBLICATIONS"]

Website page so you can see the problem: [http://50.87.6.169/~dohenyor/our-doctors/brian-a-francis-md-ms/]

[GDufresne]

I can’t say why it’s not working but I have essentially the same code here and it’s working fine

[http://prohand.com/light-box-test/]

here’s the code from my site to compare:

[wp_lightbox_anchor_text_display_external_page link=”http://handcare.assh.org/Hand-Anatomy/Details-Page/ArticleID/27938/Trigger-Finger.aspx” width=”1100″ height=”600″ title=”trigger finger” text=”Trigger Finger”]

[crlannen]

I know. It’s weird. I even adjusted the width/height, and it didn’t fix the issue. Clicking on it takes me to [http://www.ncbi.nlm.nih.gov/pubmed/?term=brian+a+francis] vs. a lightbox with the url in it.

[GDufresne]

One clue – I just pasted your code into my test site and it works fine.

[http://testg.info/forum-test/]

[crlannen]

There must be some sort of script conflict going on. I’m going to try and remove the wp_footer, and just copy/paste some of the code. There’s a popup script that the theme pulls in.

[wpCommerce]

@crlannen, I see a lot of JavaScript errors that are coming from your theme. Can you please do the following test?

Test to (How to) Identify a Conflicting Theme or Plugin

In order to debug JavaScript errors, you can take a look at this post:

https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

[crlannen]

It’s my theme. I switched to 2013 and there were no problems. I’m using a child theme of Divi from Elegant Themes.

[crlannen]

I wound up having to create a separate header.php (header-showaccordion.php) just for the few pages that needed to have the accordion in the sidebar along with a separate page template.

[Author]

Posts