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Extend Membership One Additional Month

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Tips and Tricks HQ Support Portal › Forums › WP eMember › Extend Membership One Additional Month

Tagged: Expiry, manual, membership

  • This topic has 4 replies, 2 voices, and was last updated 7 years, 10 months ago by ltt777.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • May 26, 2015 at 10:22 pm #12688
    ltt777
    Member

    Hi,

    Is there a way that I can extend a member’s account for an additional 30 days? I read related posts and have not been able to accomplish this. When I change the member’s expiry date and also change the subscription start date, I receive a message that the member’s user name cannot be changed. Is there a way that I can update the account to offer an additional 30 days?

    May 26, 2015 at 11:07 pm #70171
    wzp
    Moderator

    Just extend the Start Date, into the future by 30 days:

    https://support.tipsandtricks-hq.com/forums/topic/manually-extend-membership

    May 27, 2015 at 1:07 am #70172
    ltt777
    Member

    Okay, so when I move the start date 30 days in the future, which will be June 14 instead of when they signed up on May 14; will the member still be able to access the account now in May?

    Thanks

    May 27, 2015 at 12:20 pm #70173
    wzp
    Moderator

    It should still work. When a person logs in, we check to make sure the account hasn’t been expired. We don’t try to catch membership time paradoxes.

    May 29, 2015 at 10:48 am #70174
    ltt777
    Member

    Okay, great..Thank You!

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