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Manually Extend Membership

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Tips and Tricks HQ Support Portal › Forums › WP eMember › Manually Extend Membership

Tagged: Expiry, manual, membership

  • This topic has 6 replies, 2 voices, and was last updated 12 years, 3 months ago by ericgallagher.
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • December 13, 2010 at 1:38 am #2375
    ericgallagher
    Member

    Hopefully my last question. Great support by the way!

    Our memberships are offered for one year but I would like to offer one or two month extensions for those who contribute. I am willing to do it manually, but am wondering what the best way to do it through this plugin would be?

    December 13, 2010 at 8:37 am #27346
    amin007
    Participant

    You can edit the member profile and tweak the “Subscription Start Date” to extend a membership level.

    December 13, 2010 at 1:56 pm #27347
    ericgallagher
    Member

    Will that affect recurring payments?

    December 13, 2010 at 11:42 pm #27348
    amin007
    Participant

    It depends on your setup. In your above post it looked like you wanted to have a 1 year membership (once off payment). Did you mean that this 1 year is actually recurring?

    December 13, 2010 at 11:49 pm #27349
    ericgallagher
    Member

    Yes, I would like it to be a recurring product and be able to extend it by a month or two as needed.

    December 14, 2010 at 12:56 am #27350
    amin007
    Participant

    The recurring payment is an agreement between you and the customer which needs to be agreed up at the time of purchase. So after the customer makes the payment PayPal won’t let you change any aspect of this recurring payment (example: you can’t increase the recurring amount). To change a recurring payment the buyer needs to cancel that subscription and setup a new one with the modified agreement.

    So yes you can easily extend the membership duration of a member by modifying the member’s profile but the payment is separate… it will continue to do what was agreed upon at the time of purchase.

    December 14, 2010 at 2:42 am #27351
    ericgallagher
    Member

    understood. Thanks again!

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