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eStore+eMember. Will eMember suspend membership if payment is cancelled by user?

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore General Questions › eStore+eMember. Will eMember suspend membership if payment is cancelled by user?

Tagged: cancellation, Recurring payment, subscription

  • This topic has 1 reply, 2 voices, and was last updated 10 years, 10 months ago by wzp.
Viewing 2 posts - 1 through 2 (of 2 total)
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  • July 22, 2014 at 2:06 pm #11224
    bizstepup
    Member

    I use eMember to handle the membership and content permissions. I also have eStore which I intend to use for membership payments. I already have set up the integration so the payment is done with paypal (sandbox).

    If someone subscribe through the eStore buy button and start a recurring subscription via PayPal, will eStore suspend the account if the subscriber cancel the recurring subscription (from their paypal account)? And will I get a message from eMember that a subscriber decided to unsubscribe?

    The eStore product is configurd with the membershiplevel for eMember.

    When testing I didn“t get any notifications from eMember (or eStore), or do I have to use paypals direct payment buttons where IPN is used?

    thanks in advance

    / Mikael

    July 22, 2014 at 6:44 pm #64541
    wzp
    Moderator

    If someone subscribe through the eStore buy button and start a recurring subscription via PayPal, will eStore suspend the account if the subscriber cancel the recurring subscription (from their paypal account)?

    Yes. The membership will be changed to “inactive”. The member won’t be able to log into the site anymore.

    will I get a message from eMember that a subscriber decided to unsubscribe?

    You will get a notification from PayPal.

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