eStore – WP super cache related problem

[rigo29]

Hi there,

I’ve followed the instruction in order to configure WP Super Cache so it doesn’t interfere with eSore but still, I’m facing a problem.

Let say I set the settings so that people can have an active link for 24h and can download it 2 times on this period.

The fist customer orders within 24h and everything is ok.

Customer n°2 orders within the same 24h and its ok.

After 24h have passed since first download or if the product have been downloaded 2 times already, then the next customer gets a message saying the link is out of date or have been used too many times.

Again I’ve respected the little tutorial regarding WP super cache. Thanks for your help

[wpCommerce]

Hi, are you manually generating one link and sending it your customers?

If not then you shouldn’t be having this issue. For every transaction a new link is automatically generated (if the purchased product is digital) which will be valid based on the options you have configured in the settings. For example:

Duration of Download Link

Download Limit Count

[rigo29]

“Hi, are you manually generating one link and sending it your customers?”

Nope.

I gave it a try and those links are working fine.

“If not then you shouldn’t be having this issue.”

I know but I do Links automatically generating by the system seem to be problematic. I’ll keep an eye on it and keep you posted. It might be that users are lying to me but I doubt it….

Thanks

[rigo29]

Update !

– Actually you are right: I’m not using them but manual links are indeed never changing when trying to generate a new one. How is that ?

– Delivered pdf files delivered via encrypted links are corrupted.

[admin]

They download links may appear the same to you but they are not. Read this post for more details:

https://support.tipsandtricks-hq.com/forums/topic/my-download-links-are-the-same-every-time-i-generate-them

Just to make sure… have you gone through this checklist?

https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte

[rigo29]

Well I’ve been doing several tests and this is what I found out.

The problem seems to be about the “Downloadable” option in the “Digital Content Details” tab when creating a product.

When Downloadable is activated, the source of the product (real URL) is hidden but the download generates a corrupted file. When downloadable is unabled, then the source is visible but the generated file is working.

Yes, I’ve been through the checklist and I think I didn’t made any mistakes…

Let me know what you think.

Reeon

[admin]

Just to make sure… you have done this for the WP super cache plugin compatibility corerct?

https://support.tipsandtricks-hq.com/forums/topic/using-the-plugins-together-with-wp-super-cache-plugin

I have also sent you an email to get access to the site so I can check it out.

[Author]

Posts