April 11, 2013 at 10:15 am #8918
I’ve followed the instruction in order to configure WP Super Cache so it doesn’t interfere with eSore but still, I’m facing a problem.
Let say I set the settings so that people can have an active link for 24h and can download it 2 times on this period.
The fist customer orders within 24h and everything is ok.
Customer n°2 orders within the same 24h and its ok.
After 24h have passed since first download or if the product have been downloaded 2 times already, then the next customer gets a message saying the link is out of date or have been used too many times.
Again I’ve respected the little tutorial regarding WP super cache. Thanks for your helpApril 11, 2013 at 11:21 pm #55061wpCommerceModerator
Hi, are you manually generating one link and sending it your customers?
If not then you shouldn’t be having this issue. For every transaction a new link is automatically generated (if the purchased product is digital) which will be valid based on the options you have configured in the settings. For example:
Duration of Download Link
Download Limit CountApril 12, 2013 at 12:08 am #55062
“Hi, are you manually generating one link and sending it your customers?”
I gave it a try and those links are working fine.
“If not then you shouldn’t be having this issue.”
I know but I do Links automatically generating by the system seem to be problematic. I’ll keep an eye on it and keep you posted. It might be that users are lying to me but I doubt it….
ThanksApril 12, 2013 at 3:04 am #55063
– Actually you are right: I’m not using them but manual links are indeed never changing when trying to generate a new one. How is that ?
– Delivered pdf files delivered via encrypted links are corrupted.April 12, 2013 at 5:22 am #55064adminKeymaster
They download links may appear the same to you but they are not. Read this post for more details:
Just to make sure… have you gone through this checklist?April 14, 2013 at 1:36 am #55065
Well I’ve been doing several tests and this is what I found out.
The problem seems to be about the “Downloadable” option in the “Digital Content Details” tab when creating a product.
When Downloadable is activated, the source of the product (real URL) is hidden but the download generates a corrupted file. When downloadable is unabled, then the source is visible but the generated file is working.
Yes, I’ve been through the checklist and I think I didn’t made any mistakes…
Let me know what you think.
ReeonApril 15, 2013 at 12:23 am #55066adminKeymaster
Just to make sure… you have done this for the WP super cache plugin compatibility corerct?
I have also sent you an email to get access to the site so I can check it out.
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