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If you expect situations in which the buyer will be charged nothing ($0.00), you need to setup the manual payment gateway, and then select the “Redirect to Manual Checkout For Zero Amount Purchase” option in the eStore settings. In the event of a zero balance total, the buyer gets redirected to the manual gateway.
https://support.tipsandtricks-hq.com/forums/topic/selling-items-for-00-giving-product-for-free
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