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eStore – thumbnails not showing in shopping cart

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – thumbnails not showing in shopping cart

Tagged: no thumbnails, thumbnails not displayed, thumbnails not showing

  • This topic has 4 replies, 2 voices, and was last updated 11 years, 12 months ago by nkeci.
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • July 24, 2013 at 7:00 pm #9211
    nkeci
    Member

    Thank you for an excellent plugin! I am having a small problem setting up a new site selling mostly physical products. I am using the following shortcode to display thumbnails of products added to the cart.

    [wp_eStore_cart_with_thumbnail]

    The product page can be found here

    [http://paperplustt.com/nail-art/konad-sets/#.UfAXyOC9VG4]

    The product images display correctly on all pages, widgets, etc. except when added to the cart. Instead a “No Image” graphic is displayed.

    I have found no conflicts with other plugins used. Also, the same problem continues when the theme is changed to wordpress default. Also, all plugins, themes, etc. are uptodate.

    Please help.

    July 25, 2013 at 5:37 am #56783
    admin
    Keymaster

    What version of the extra shortcodes addon and WP eStore plugin are you using?

    July 29, 2013 at 6:13 pm #56784
    nkeci
    Member

    I’m using Version v4.6.6 of extra shortcodes and Version v6.9.6.4 of eStore.

    July 30, 2013 at 12:28 am #56785
    admin
    Keymaster

    okay, can you please load new copies of both the main eStore plugin and the extra shortcodes addon:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    I think you are also using the ajax option on the add to cart buttons. It works correctly when you turn off the ajax option?

    August 2, 2013 at 7:29 pm #56786
    nkeci
    Member

    Thank you for your assistance. At first the solution didn’t work, so I deleted the Button Image URL for the first product I added to the product manager. All thumbnails then displayed in the cart. I then re-entered the button image URL I had previously deleted and all thumbnails continue to display perfectly when products are added to the cart. Thanks again.

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