eStore – Email Tag don't work

[Ziq]

Hello,

The email Tag {counter} don’t work when I send emails to my customers (in the eStore admin functions)

Could you help me to fix it ?

Thanks

David LOUIS

eStore version : 6.7.6

[admin]

Are you referring to the manual email sending option in the admin functions menu? If you are then note that the email option in the admin function simply sends a plain email. It is not associated with any transaction.

The dynamic email tags will only work when you are doing a live transaction because most of the email tag values are only available during a transaction.

[Ziq]

Understood.

But I have a little problem :

When I reveive an automatic payment it’s work perfectly : an email is sent to my customers. I use Tags like {counter} for invoices. perfect !

But when I receive a Manual payment, I have to send manually an invoice with a unique number to my customer. The problem is the invoice number have to be unique.

Is there a way to fix it ?

Thanks

[wzp]

For clarification, by “Manual” payment, do you mean through the manual payment gateway, or by using the Admin Functions?

[Ziq]

I mean through the manual payment gateway

[admin]

It should work for manual checkout. Please load a fresh build of the plugin and try again:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

[Author]

Posts