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estore – returning to http://IP address/thank-you/- not the domain name

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › estore – returning to http://IP address/thank-you/- not the domain name

Tagged: domian settings, ip address

  • This topic has 1 reply, 2 voices, and was last updated 11 years, 11 months ago by admin.
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  • June 1, 2013 at 4:54 pm #9151
    dkeator
    Member

    I transfered from a godaddy shared to a dedicated due to the fact that the large encrypted files time out. S-3 is way to expensive of an alternative.

    Anyway – I cloned the site and set it up through using the IP and once everything was setup, I changed the name servers over.

    Now everything works great EXCEPT:

    Paypal send the customer to [http://IP address/thank-you/] – yes the download works fine, however, in the future I am worried that I will need to revisit this improper setting issue.

    When I type into the paypal gateway settings and correct to the proper domain name and press enter or update… it reverts back to the Ip address and not the domain.

    1: Are there other setting to correct this am I not in the correct area to specify the proper domain name?

    2: Should I uninstall the whole plugin and re-setup my shopping carts?

    Thank you.

    June 2, 2013 at 1:17 am #55941
    admin
    Keymaster

    That usually means that the “Return URL” field value is wrong. Can you go to the settings menu of eStore and update that field’s value to a URL?

    I would also recommend you to load a fresh copy of the eStore plugin:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

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