eStore – plug-in interaction causing corrupt file download

[liming]

Apologies if this is a repeat post I had a browser glitch.

Our site uses the eStore and eMember plug-ins on WordPress. We are now getting download fails with either incomplete or 0 byte downloads.

The problem seems to lie with some plug-ins that we also want to use namely:

Wordpress Video Gallery from Apptha

Contact Form Builder from WebDorado

If either of these plug-ins is active then we get corrupt downloads.

Other plug-ins work

VideoWhisper Video Conference

WordPress Backup to Dropbox

We are using WordPress 4.3 and Theme 2014

Please can you offer any guidance how to use all of these plug-ins together.

[wzp]

Try hosting your downloads on Amazon S3. It is the same service used to host Netflix.

https://www.tipsandtricks-hq.com/ecommerce/amazon-web-services-simple-storage-service-aws-s3-integration-1101

The first year is free, and most users report a monthly fee of less than 15 cents.

[liming]

We are trying to avoid the use of such services, and had the downloads working correctly when we first set up the site.

We would like to find a solution rather than a work around.

[wzp]

The suggestion is not “a workaround,” as there are many benefits to offloading the download function to Amazon.

Since disabling *either* of the mentioned plugins make the problem “go away,” there might be some kind of installation conflict going on. Please try this, for both eStore and eMember:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

[liming]

Thanks I will wait till after Christmas before I do it.

[admin]

This can also happen if those plugins you mentioned are causing our plugin to not close the session during downloads.

The following post has some suggestions that maybe helpful:

https://support.tipsandtricks-hq.com/forums/topic/downloaded-file-size-is-0-zero-byte

[Author]

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