eStore – PayPal transactions failing to complete (fsockopen error)

[morley]

Since late yesterday, most transactions processed through PayPal are failing to complete. Although the payments are processed, and the IPNs are showing a 200 status within PayPal, that’s where things end. I enabled the debug logs; here are the log entries for one of these transactions:

[11/13/2013 2:37 PM] – SUCCESS :Paypal Class Initiated by 173.0.81.1 eStore Version: 6.9.8.9

[11/13/2013 2:37 PM] – SUCCESS :Post string : I have removed this string to protect customer privacy.

[11/13/2013 2:37 PM] – FAILURE :Connection to http://www.paypal.com failed. fsockopen error no. :

[11/13/2013 2:37 PM] – SUCCESS :Paypal class finished.

Is this an error on PayPal’s end, or is it on my website’s end? Transactions through Stripe have been processing correctly without a hitch. Thanks.

[wzp]

It’s something your hosting provider needs to fix/undo…

https://support.tipsandtricks-hq.com/forums/topic/ipn-validation

https://support.tipsandtricks-hq.com/forums/topic/debug-log-failure-connection-to-wwwpaypalcom-failed-fsockopen-error-no

[morley]

Alright, thanks. They have temporarily disabled the firewall on the server to see if that’s the issue.

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