Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – Paypal showing a different amount & shipping add on
Tagged: profile based shipping, shipping
- This topic has 6 replies, 3 voices, and was last updated 7 years, 10 months ago by admin.
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October 25, 2016 at 4:58 am #13784thermofunMember
Hi,
I am setting up a physical product and the price will include standard shipping but I would like to give an option for a set price of registered shipping. How would I go about doing that?
Paypal – is showing a different amount to the cart from the store.
For example the cart is showing $19.92 and then paypal is showing $20.24 – what have I done wrong?
Thanks
October 26, 2016 at 12:24 am #74452adminKeymasterPlease share a URL to the page where I can go and see the issue you are describing.
Are you using PayPal profile based shipping? Remember if you have profile based shipping configured then paypal will ignore the shipping sent from our cart and apply the shipping that you configured in your paypal account. More info in the following post:
October 26, 2016 at 1:12 am #74453thermofunMemberNo I am not using paypal based shipping – as the shipping is included in the price.
I want to add an option for someone to pay extra for registered shipping but I can’t see an option for that anywhere. If I add a variation then they get a discount on that as members, and I don’t want that to have a discount.
The page is still in draft so not sure how I can share it with you.
But to see the paypal different amount with an e-book just head to this page:
[http://thermofun.com/join-us/] even with e-books it is registering different prices.
October 29, 2016 at 9:00 am #74454thermofunMemberWould anyone be able to shed some light on this for me please.
Thanks
October 29, 2016 at 11:51 pm #74455adminKeymasterI actually sent you an email earlier about this asking you for more info so I can understand the issue better. You probably didn’t get it. I will send it again now.
January 12, 2017 at 1:53 am #74456sawyerjwSpectatorI am having the same issue. If I add more than one item to the shopping cart, the cart shows the correct shipping amount and PayPal shows a higher shipping amount.
For example, I have base shipping of $1.95 in the WP eStore settings. Shipping for books is $1.00. The intention is that one book costs $2.95 to ship, two books costs $3.95, three books costs $4.95, etc. If I add one book to the cart, both the cart and PayPal show shipping of $2.95. If I add a second book to the cart, the cart shows $3.95 and PayPal shows $6.90. PayPal has added $2.95 to the shipping amount for no apparent reason.
I am not using PayPal profile shipping. To see the problem, go to [http://blessingsbyroland.com/store/] and add multiple books to the cart. To keep things simple, use books. Other items have different shipping rates and exhibit the same issue.
Btw, I have made the modification referred to in another post where I have commented the line $myPaypal->addField(‘handling_cart’, $shipping); in estore_payment_submission.php and uncommented the line immediately after it. This resolved the problem of the shipping being duplicated in PayPal, however, there is still obviously a problem with the values being passed to PayPal.
January 13, 2017 at 12:21 am #74457adminKeymasterIf the cart is showing the correct shipping but paypal is showing a different one then that means you have paypal profile based shipping which is taking precedence.
All you need to do is enable shipping override in your paypal account so the shipping sent by eStore is being used by PayPal.
You shouldn’t need to make any code changes for that.
Step #1) Please load a fresh copy of the plugin to make sure your code changes are not affecting anything:
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Step #2) Then go to your PayPal profile and enable the following option (to allow eStore to override the shipping instead of the profile based shipping taking precedence):
Use the shipping fee in the transaction instead of my calculator's settings
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