eStore – paypal donation button not showing up in wp post

[laurinus]

a) The integration of paypal donation button in a wp post doesnt work

b) I try to install the button in a post

c) What causes the error to show up? I would like to know that!

d) What version of the plugin are you using? 7.5.4

e) Provide a link to the exact page where the problem is seen: [https://anthroblog.anthroweb.info/2017/1976-wir-haben-eine-schlacht-geschlagen-aber-nicht-den-krieg-gewonnen/]

f) Which product you are using: eStore

g) Did you modify the plugin code? No

I see only a textlink in my article with these characters before it: “>

The click on the textlink leads to the following errro message of paypal:

We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller [but: the adress is right!]. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the “Ask Seller a Question” link on the listing page. When you have the correct email address, payment can be made at paypal.com

[wzp]

Did you fix the problem? When I visit the page you specified; I ***DO*** see a yellow PayPal button (not a text link) with the word “Spenden” (German for “Donate”) and do not see any error message. Clicking on the button take me to a PayPal page that also contains no error messages.

[laurinus]

Thats right, but the yellow button in the right row comes from the Plugin »PayPal Donations« and is inserted by a widget.

You have to scroll down the post nearly until the end, to see the problem i speak about, before the word »Anmerkungen«. I would insert a screenshot, but the forum doesnt allow that.

[wzp]

Have you followed these instructions?

https://www.tipsandtricks-hq.com/ecommerce/how-to-create-paypal-donation-button-1973

Do you have any other products for sale, that process properly?

[admin]

The HTML code on that page looks broken. So that broken HTML code is cascading down and breaking the button’s code.

Do the following:

1) Create a test page (just a new WordPress page)

2) Add some dummy/sample text to this page

3) Now add the donation button shortcode in this page

4) View this page and check the button

5) Does the button work fine?

This test will show you that the actual shortcode of the button is working fine. You can then go back to that other page and view it in the “Text” mode of the editor and see where you have some broken HTML code that is breaking the button.

[laurinus]

Hi Key Master,

i just did, what you suggested. I created a test page and inserted the code. Same problem. The button looks like this:

“>Donate

No img shows up, a click on the link produces the same error message of paypal.

To the HTML-Code: Indeed i find some characters, that should’nt be there:

… <input

type=”hidden” name=”business” value=”<img src=”https://i2.wp.com/anthroblog.anthroweb.info/wp-content/plugins/cryptx/images/mail_small.gif?w=900&#8243; class=”cryptxImage” alt=”” title=”” data-recalc-dims=”1″ />

“>

the same that appear before the inserted button. But where do they come from?

[admin]

Thats very strange. Can you use it without the button image? That image URL looks a little odd so that could be breaking it. Lets see how the standard button works without any button customization on your part.

Also, there could be another plugin doing something funny. Have you done the following test already?

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

[wzp]

@laurinus — Are you running a plugin called “Cryptx” on your system? What I don’t understand is why the donation button is trying to use an image from the Cryptx plugin.

You might also want to try these things, if you haven’t already:

1. Check the Product Database for that Product ID you’re using, to see if it is using the button image you really want.

    

2. Make sure the plugin code is not corrupted:

   https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    

[laurinus]

@ wzp: »Are you running a plugin called “Cryptx” on your system?«

Indeed, a plugin called CryptX, encrypting email-adresses. I deactivated it, with the result, that the donation.link to paypal now works fine. Thank you! But why don’t i see the black standard button of WP estore? Due to the theme i use?

[admin]

The standard button style comes from your theme. Some of the screenshots you see in our site are from the default WordPress themes.

[Author]

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