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Hi. Recent eStore transactions for a particular product were working without any problem with PayPal and MailChimp. Purchase page:
shantagabriel.com/june-solstice-anusthan-2019/
Now for the past few days for some transactions, the MailChimp list cannot be found. Here is an example from the eStore_post_payment_debug.log
eStore_post_payment_debug.log
[06/15/2019 5:08 AM] – FAILURE :Could not find a list name in your MailChimp account that matches with the target list name: June Solstice Anusthan 2019
Site is using
WP eStore Version: 8.0.7
WP Version: 5.2.1
Does the problem happen “every time,” or just “some of the time?”
Could not find a list name in your MailChimp account that matches with the target list name: June Solstice Anusthan 2019
Have you gone through the trouble to look at your MailChimp account to see if the list name exists?
Yes, the list name exists. Until the past few days, purchasers were being added to the list. Now it’s hit and miss.
Until the past few days, purchasers were being added to the list. Now it’s hit and miss.
Please check this:
You are saying that for that exact same list and the same product, it works sometimes? That would be a little bit strange. If it fails, it is supposed to just fail for that same configuration.
Is there any pattern you can see when it fails?
Yes, it is strange. The product launched 052519. MailChimp list adds worked until 061219. There’s a total of 14 failures out of 95 purchases. I can’t see a pattern. Could this be a problem on MailChimp’s end?
Update: I contacted MailChimp support. The issue seems to be hosting server timeouts during processing. Got one during a test purchase while troubleshooting with MC support:
502 Bad Gateway. The server returned an invalid or incomplete response.
Switching to a better host ASAP
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