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Tagged: error, estore paypal error, payment, Paypal error, recurring billing, recurring billing error, subscription
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June 11, 2017 at 5:02 am #14307Keypoint ForensicsMember
Created subscription button per tutorial video. Upon clicking “Subscribe” to test, PayPal reports: “Invalid Regular period. You must specify valid values for the A3, P3, and T3 parameters for a subscription.”
What could be the cause of this issue? In the HTML it looks as if “a3”, “p3”, and “t3” are defined.
June 11, 2017 at 11:59 am #75843wzpModeratorPlease ensure the way that you created your “Subscribe” button, follows these instructions:
Also, post a link to the page where you have the subscription button so we can inspect it.
July 29, 2018 at 3:35 am #75844lesatownsendMemberHi,
I’m getting this same error.
Error Message
Invalid Regular period. You must specify valid values for the A3, P3, and T3 parameters for a subscription.
My subscription buttons were working just fine and then suddenly they aren’t now, so I don’t think it’s a problem with how I have the product set up in eStore or my button code.
The image that I have in my product settings isn’t displaying either, so it would seem to be an issue with eStore itself.
Here’s the page with the problem:
akashicknowing.com/aksw-san-francisco/
I updated the website’s theme, a plugin that had an update pending, and updated eStore to the most recent version Usually one of these steps will fix issues that come up out of the blue like this… it didn’t this time. I hope you can help figure it out. Thanks.
July 30, 2018 at 2:17 am #75845adminKeymasterThe subscription button on that page is definitely missing the right parameters. The issue can come from one of the following so lets check them one by one:
1) Edit the page and tell me what shortcode you are using there? If you use the wrong shortcode, it can cause an issue.
2) Edit the estore product in question, go to the subscription configuration section of that product. What values do you see in the “Recurring Billing Amount” and “Recurring Billing Cycle” fields? Are those values empty by any chance?
When editing the estore product, please make sure to check that you are editing the correct product (the one that is referenced in your shortcode).
July 30, 2018 at 6:58 pm #75846lesatownsendMember1. The shortcode I am using is [wp_eStore_subscribe_button id=141]
2. Those fields are NOT empty. For the product number above, the recurring billing amount is 333.00 and the Recurring billing cycle is 1 month and the recurring billing count is 2.
As I said, this problem occurred spontaneously. Everything was working fine, then things quit working and we started getting this error. As a result, it isn’t likely a shortcode problem or a product set up problem. Which I said in my original post.
I’m been using eStore for years and no both how to set up products and how to look for easy mistakes. I’ve already tried all of the easy stuff, including updating the plugin. If you haven’t already aware of what changed recently to prompt this error, you’ll probably need to login to our site to troubleshoot this. Let me know and I’ll send you login info.
July 31, 2018 at 12:40 am #75847adminKeymasterThat is a little strange. I have sent you an email to get access so I can check it out.
July 31, 2018 at 4:58 pm #75848lesatownsendMemberAlthough I didn’t change anything, it seems to be working now. Thanks for your help.
August 1, 2018 at 12:51 am #75849adminKeymasterMaybe it was a caching issue.
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