eStore – how can customer update credit card info for authorize.net gateway

[soulfulweb]

Hi, we are using authorize.net arb and the payment gateway. As an aside, we are a membership site using WishList member.

We have a number of credit cards that are expiring shortly and are wondering how members can update their credit card information themselves?

Or do members have to contact us and provide their credit card details (not a great solution for a website dealing with financial professionals)

Or do we get them to repurchase the same product/membership to restart their transaction?

What are the best practices?

[wzp]

We have a number of credit cards that are expiring shortly and are wondering how members can update their credit card information themselves?

Or do members have to contact us and provide their credit card details…

You have to do it for them.

https://support.tipsandtricks-hq.com/forums/topic/can-a-member-directly-log-into-auithorizenet-to-change-a-credit-card-number

(not a great solution for a website dealing with financial professionals)

It’s an Authorize.net “thing.”

However, if your Payment Gateway is PayPal, things are different.

https://support.tipsandtricks-hq.com/forums/topic/emember-member-manage-recurring-payments-profiles#post-57375

[slstay]

I am having the same problem with Authorize.net. Would using Stripe change that? Or is it the same issue with Stripe?

[wzp]

PayPal is still the recommended solution to this particular situation.

[slstay]

Okay, I just submitted a custom dev request to see what it would cost to add this ability to Stripe.

[metmet]

Hello,

I have exactly the same request as you with stripe. Customer cards that have expired, I do not wish to have in their possession their banking information.

Have you had an answer as to the cost for adding this feature?

[wzp]

I “think,” that with Stripe, they (Stripe) “automagically” update card expiration dates:

[https://stripe.com/blog/smarter-saved-cards]

There’s no extra work required, and this feature works with most MasterCard, Discover, and Visa cards—without this improvement, over half of the cards stored with Stripe in the last year would stop working by 2016 if they weren’t updated.

[metmet]

Hi

I contacted Stripe who provided me with this link: https://stripe.com/docs/recipes/updating-customer-cards.

The problem is that it is only valid when it is integrated in php, I told them that I went through a plugin and they told me to contact the developers of the plugin.

There is the updating of the cards but also the change of the card, so continue to pay its subscription with a different bank card.

Do you think you can develop this option? Should I write a mail to make this request?

[wpCommerce]

@metmet, We will check their integration code and get back to you.

[metmet]

Hi,

I come to the news! I have clients who are blocked because their card to expire and I can not allow them to change their credit card number without sending me this information that is confidential.

[clem90]

Hi,

I am also interested for this option to let the customer update his card with Stripe subscription.

For estore or eMember it will be very good

Thanks

[Author]

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