Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember General Questions › eMember – Member manage recurring payments profiles
- This topic has 2 replies, 3 voices, and was last updated 9 years, 3 months ago by admin.
February 28, 2014 at 8:12 pm #10124vithefiddlerSpectator
I am using eStore, eMember and Affiliate plugins. I have been running it for a year using just paypal for payment processing. I have already had an issue where a couple of customers had credit cards change so I had to manually delete their payment profile in paypal and have them signup for a new subscription. I’m thinking about buying the advanced payment gateways plugin and adding recurring payments with authorize.net
I’m hoping that with the authorize.net method I might have a more robust option for allowing clients to manage their own subscriptions.
I would like for members to be able to update their payment profile on authorize.net if possible. (Update credit card expiration date, etc.)
Do you have any ideas or suggestions on how to make this happen?
Is there a plugin to do this?
Is there an api to custom code something like this?February 28, 2014 at 8:18 pm #61230wzpModerator
At this time, using the payment gateways; ***you*** can update the member’s credit card information, but they can’t:
An API has been identified (see referenced thread), but implementation is still on the wishlist of things to-do. If you’d like, you can use this form to request a custom work order quote, and someone will get back to you:February 28, 2014 at 11:43 pm #61231adminKeymaster
PayPal handles all that credit card expiry stuff nicely actually. PayPal automatically sends your user an email when their card is about to expire so they can update it. If the user is not updating intentionally that means he deliberately doesn’t want to pay the subscription. You will face the same issue even if you implemented the card update functionality on your site. If someone doesn’t update their card when PayPal tells them, why would they update it on your site? see what I mean?
From my experience, you will always have a small percentage of your users who deliberately let their card expire. If they really want your content, they will come back and sort it out with you because they can’t access it without paying for it.
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