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estore – error on checkout – shopping cart empty

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › estore – error on checkout – shopping cart empty

Tagged: checkout, error

  • This topic has 9 replies, 3 voices, and was last updated 11 years, 6 months ago by melward.
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • November 5, 2013 at 12:44 pm #9966
    melward
    Member

    I am running into a problem when checking out – please see this screen shot [http://prntscr.com/222cdx]

    I run on dual servers with a load balancer, and as such have a subdomain set up to ensure proper sync of the servers.

    I need the cart to use the site address [http://onedollarcareerresources.com/] on checkout, not the wordpress address [http://wpadmin.onedollarcareerresources.com] – as it works with that see this screen shot [http://prntscr.com/222cvj]

    Where do I make that change?

    November 5, 2013 at 8:52 pm #58712
    mbrsolution
    Spectator

    Hello melward go to WP eStore >> Settings >> General Settings >> Shopping Cart Specific Settings >> and add your URL to the Checkout Page

    Kind regards

    November 5, 2013 at 10:03 pm #58713
    melward
    Member

    Thank you for the reply – the cart page is set to [http://onedollarcareerresources.com/products-page/checkout/]

    November 5, 2013 at 10:24 pm #58714
    mbrsolution
    Spectator

    Hi, When I pretend to login to [http://onedollarcareerresources.com/wp-admin/] it redirects me to [http://wpadmin.onedollarcareerresources.com/wp-admin/]

    Why does it redirect me to the sub-domain URL you don’t want to use. That is what’s causing your current problem. Can the redirect be changed so that it points to the URL you want to use?

    Kind regards

    November 6, 2013 at 1:29 am #58715
    admin
    Keymaster

    @melward, the plugin reads your Site URL from the WordPress environment.

    Try the following:

    Go to eStore Settings -> Advanced Settings -> Miscellaneous Advanced Settings

    Then check the “Enable Alternate Redirection Method” option. Now do a test.

    November 6, 2013 at 10:36 pm #58716
    melward
    Member

    @admin – I hate to sound stupid but I don’t see that option – here is a screen shot

    [http://prntscr.com/22efqc]

    November 6, 2013 at 11:09 pm #58717
    mbrsolution
    Spectator

    Hello @melward, Please load a fresh new copy of the plugin:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    Kind regards

    November 13, 2013 at 11:27 pm #58718
    melward
    Member

    I have uploaded the new plug in and “Enable Alternate Redirection Method” and am still running into the same problem. The plug in defaults to [http://wpadmin.onedollarcareerresources.com/?eStore_checkout=process] in stead of [http://onedollarcareerresources.com/?eStore_checkout=process]

    Any other thoughts? (I tested with WpCommerce and it works, I wanted to make sure it was not a server issue)

    November 14, 2013 at 12:43 am #58719
    admin
    Keymaster

    Do the following tweak. Open the “wp_eStore1.php” file and search for the following line of code:

    define('WP_ESTORE_WP_SITE_URL',site_url());

    Once you find it, change it to the following:

    define('WP_ESTORE_WP_SITE_URL',home_url());

    What happens after that?

    November 14, 2013 at 9:48 pm #58720
    melward
    Member

    SUCCESS! That’s what I needed – Thank you! :)

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