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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore – email with squeeze download link doesn't have the link
Tagged: free download email, WP eStore
I’m using the squeeze form to offer several different free tools & kits. However, when I test them, there’s *no* link in the email.
I have the email configured like this:
Dear {first_name} {last_name}:
Here is your download link:
{product_link}
Thanks!
I’ve also tried using the “{product_link_digital_items_only}” but it has the same issue. All that comes in the email is:
Dear Kim:
Here is your download link:
Thanks!
Each item has a working downloadable content URL. What else could it be?
Thanks.
Kim
1. Can you manually generate a download link, using the Admin Functions?
2. The email body you configured is the one under:
WP eStore –> Settings –> Email Settings –> Squeeze Form Email Body
1. When I try to manually generate a link, it just spits out the product name. There is no working link.
2. Yes, that’s where it’s configured at (like in my original post above)
When I try to manually generate a link, it just spits out the product name. There is no working link.
Please check the Digital Product URL entry for the product; to ensure it is valid.
It’s a valid URL. It works when I copy/paste it into a new window. It’s been uploaded to my site through WordPress media.
@proteanwriter, Please install a fresh copy of the eStore plugin and see how it goes.
https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins
Also, check your eStore plugin settings and DISABLE the URL shortener feature (if you have it enabled). Then do a test.
I’ve requested a new copy of the eStore plugin. In the meantime, disabling the URL shortener has worked. Thanks.