- This topic has 1 reply, 2 voices, and was last updated 11 years, 8 months ago by .
Viewing 2 posts - 1 through 2 (of 2 total)
Viewing 2 posts - 1 through 2 (of 2 total)
- You must be logged in to reply to this topic.
Support site for Tips and Tricks HQ premium products
by
Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › estore – email not being received after purchase and debug not being written
Tagged: email not sent, smtp set up
I have been using eStore on my site praisedancetoday.com for a long time now but suddenly the emails are either not being sent or are not arriving with the buyers from the site. I have checked in the forums and have set up smtp, delivery of email via WP etc but to no avail.
I set the plugin to debug but nothing is being written to the logs ??
I am using the latest versions of WP and WP eStore.
If the plugin just suddenly stopped working, it is usually due to something which was changed either directly on your host or indirectly such as your PayPal profile etc.
Have you changed anything in your PayPal account profile recently?
Please go through the troubleshooting tips in this link to see if you can identify the cause:
https://support.tipsandtricks-hq.com/forums/topic/my-plugin-just-stopped-working
If the above does not reveal the cause, then please try the checks in this link:
https://support.tipsandtricks-hq.com/forums/topic/what-to-do-if-the-debug-file-is-empty