eStore – Digital Product Variation and then don't send download links.

[Jose]

Hi,

everithing working fine. Thanks for that. But I have a problem with the download links.

I have one digital product, with a Digital Product Variation. The product is a ebook and the variations are the language (English, French and Spanish).

In “Digital Product URL” I type: “http://www.mysite.com/wp-conten/uploads/ENGLISH-VERSION1.pdf” and Downloadable checked.

In “Digital Product Variation” I type: “Language|English::http://www.mysite.com/wp-content/uploads/ENGLISH-VERSION1.pdf|Français::http://www.mysite.com/wp-content/uploads/FRENCH-VERSION1.pdf|Español::http://www.mysite.com/wp-content/uploads/SPANISH-VERSION1.pdf”

In the “Buyer Email Body” I place the {product_link} code.

In the “Thank you” page I place the [wp_eStore_display_transaction_result] code.

But, when I testing to buy, in the email I got, no download links and in the Thank you page I got, no download links neither.

If instead I create 3 differents Digital Products (English, French and Spanish), and I leave blank “Digital Product Variation” then everything working fine and I have de download links.

what am i doing wrong?

Thank you for your help.

[wzp]

Digital Variation Variation Download Link Not Visible (generating)

Please ensure the digital variation field does not contain spaces or other non printable characters.

If the above doesn’t help then run a test transaction with debug option enabled then share the content of the debug file so we can see what exactly is going wrong:

https://support.tipsandtricks-hq.com/forums/topic/how-and-when-to-enable-debug-and-what-does-it-do

[Jose]

There are no whitespaces or invisible (including newline) characters in the variation field entry.

I run a test transaction with debug option enabled and I look the debug files:

-ipn_handle_debug.log

All “SUCCESS”.

-eStore_post_payment_debug.log

blank (there is nothing in the file)

-subscription_handle_debug.log, squeeze_form_debug.log and download_manager_debug.log

All “Advisory: Log file reset”.

Is this correct?

Thanks.

[Jose]

In the ipn_handle_debug.log I can see something like this:

…

SUCCESS :Connection to http://www.paypal.com successfuly completed.

SUCCESS :IPN successfully verified.

SUCCESS :Creating product Information to send.

SUCCESS :Transaction Type: Shopping Cart

SUCCESS :Number of Cart Items: 1

SUCCESS :Item Number: 1

SUCCESS :Item Name: THE TATTOOLITOS. CHAPTER 1. (Français)

SUCCESS :Item Quantity: 1

SUCCESS :Item Price: 0.01

SUCCESS :Item Shipping: 0.00

SUCCESS :Item Currency: USD

SUCCESS :Download Link :

Thanks.

[wzp]

Let’s try something more basic…

eStore –> Admin Functions

Try generating links for each of your product variations and see if it creates a link for each one.

[Jose]

Yes, if I enter the digital product variation name then I have an encrypted download link then it works fine.

[wzp]

Okay, so if you are able to use the Admin Functions to create links for each variation; it means there is nothing wrong with the contents of the digital variation field.

In the above IPN log, did you redact the entry that says “SUCCESS :Download Link :” or was the rest of the line really blank?

[Jose]

The rest of the line really blank.

[wzp]

That may be something for @Admin has to investigate, when he gets in today; in about 7 hours (GMT +10).

[Jose]

Ok, Thank you so much.

[admin]

Hi, Thank you for the detail. I have a feeling that we have case like the following:

https://support.tipsandtricks-hq.com/forums/topic/i-had-an-illegal-copy-of-the-plugin-and-my-site-is-acting-weird-what-do-i-do

I have sent you an email to get site access so I can investigate this and see what is going on.

[Author]

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