July 24, 2012 at 3:16 am #6967July 24, 2012 at 3:47 am #47692
Please ensure the digital variation field does not contain spaces or other non printable characters.
If the above doesn’t help then run a test transaction with debug option enabled then share the content of the debug file so we can see what exactly is going wrong:July 24, 2012 at 3:03 pm #47693
There are no whitespaces or invisible (including newline) characters in the variation field entry.
I run a test transaction with debug option enabled and I look the debug files:
blank (there is nothing in the file)
-subscription_handle_debug.log, squeeze_form_debug.log and download_manager_debug.log
All “Advisory: Log file reset”.
Is this correct?
Thanks.July 24, 2012 at 3:14 pm #47694
In the ipn_handle_debug.log I can see something like this:
SUCCESS :Connection to http://www.paypal.com successfuly completed.
SUCCESS :IPN successfully verified.
SUCCESS :Creating product Information to send.
SUCCESS :Transaction Type: Shopping Cart
SUCCESS :Number of Cart Items: 1
SUCCESS :Item Number: 1
SUCCESS :Item Name: THE TATTOOLITOS. CHAPTER 1. (Français)
SUCCESS :Item Quantity: 1
SUCCESS :Item Price: 0.01
SUCCESS :Item Shipping: 0.00
SUCCESS :Item Currency: USD
SUCCESS :Download Link :
Thanks.July 24, 2012 at 3:17 pm #47695
Let’s try something more basic…
eStore –> Admin Functions
Try generating links for each of your product variations and see if it creates a link for each one.July 24, 2012 at 3:28 pm #47696
Yes, if I enter the digital product variation name then I have an encrypted download link then it works fine.July 24, 2012 at 3:55 pm #47697
Okay, so if you are able to use the Admin Functions to create links for each variation; it means there is nothing wrong with the contents of the digital variation field.
In the above IPN log, did you redact the entry that says “SUCCESS :Download Link :” or was the rest of the line really blank?July 24, 2012 at 4:03 pm #47698
The rest of the line really blank.July 24, 2012 at 4:05 pm #47699
That may be something for @Admin has to investigate, when he gets in today; in about 7 hours (GMT +10).July 24, 2012 at 4:07 pm #47700
Ok, Thank you so much.July 24, 2012 at 11:47 pm #47701adminKeymaster
Hi, Thank you for the detail. I have a feeling that we have case like the following:
I have sent you an email to get site access so I can investigate this and see what is going on.
- You must be logged in to reply to this topic.