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I had an Illegal Copy of the Plugin and My Site is Acting Weird (What do I do?)

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Tips and Tricks HQ Support Portal › Forums › General Stuff › Instructions/F.A.Q › I had an Illegal Copy of the Plugin and My Site is Acting Weird (What do I do?)

Tagged: illegal plugin copy

  • This topic has 0 replies, 1 voice, and was last updated 13 years, 12 months ago by amin007.
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  • May 24, 2011 at 12:01 am #3462
    amin007
    Participant

    Every now and then we get a user who downloads an illegal version of a plugin and then when things don’t work, the user buys from us to get support but the damage is already done.

    If you downloaded any of the Tips and Tricks HQ plugins from a site other than “www.tipsandtricks-hq.com” then this copy of the plugin is fake (disguised as a plugin) and will cause harm to your site. Please read this article to understand this issue better:

    http://www.tipsandtricks-hq.com/free-premium-plugin-and-theme-downloaders-beware-3035

    Take the following steps as soon as you can:

    1. Immediately deactivate and delete this copy of the plugin (make sure every single file is gone). Look for copies of malicious files in the “wp-content” directory too.

    2. Immediately change your WordPress admin login password.

    3. Go to PHPMyAdmin (you can access this from cPanel) and delete all the database tables this plugin created.

    4. Install a malicious code scanner plugin and check all of your main WordPress database table entries (example: the posts, categories etc).

    5. Reinstall your WordPress theme from a fresh copy of the theme (these type of fake/hacked plugins are known to modify your theme files and inject code in the header or footer that will get your site banned by Google).

    6. Download a fresh copy of the plugin from our server and install the plugin. You can download a fresh copy of the plugin from here:

    https://support.tipsandtricks-hq.com/update-request

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