Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › eStore: Clicking on MAKE PAYMENT button redirects visitor back to same page
- This topic has 12 replies, 4 voices, and was last updated 9 years, 7 months ago by DinAction.
November 4, 2013 at 8:12 pm #9961
I’ve gone back through the SETTINGS in the eStore page and everything looks fine.
What is happening is that when a visitor clicks on the “MAKE PAYMENT” button (on any product that I’ve got displayed on the site), they are simply directed to the page that they were on. For example, if I had a product on the “Advice Surgery” page, the visitor would click on one of the products on the page by clicking “MAKE PAYMENT” and it would go right back to the “Advice Surgery” page.
– I am using WordPress version 3.7.1
– The theme I have installed is called “Montezuma”
– The payment gateway that I am using is Paypal
– Using eStore version 126.96.36.199
– Here is a page in which you can click on the “MAKE PAYMENT” to see this issue in action: [http://www.rebelsinaction.com/advice-surgery/]
– I have not modified this plug-in
I don’t know what could be causing this issue to happen. The plugin has worked fine in the past.
Any help would be greatly appreciated.
DNovember 4, 2013 at 10:37 pm #58696
Hello D have you added the shopping cart shortcode anywhere on your site? Or are you using the widget? The shortcode looks like this [wp_eStore_cart]
Have you watched the following basic eStore video tutorials:
Also, you should readt his post to learn the different types of payment button you can create with eStore:
Kind regardsNovember 5, 2013 at 8:42 pm #58697
Yes, I am using the shortcodes which you can see in action here: [http://www.rebelsinaction.com/advice-surgery/]
On the page that I gave as an example (“Advice Surgery”) these are the 3 shortcodes that I was used:
– [wp_eStore_fancy1 id=18]
– [wp_eStore_fancy1 id=17]
– [wp_eStore_fancy1 id=19]
On the WordPress Editor Toolbar, there is the WP eStore Shortcodes basket icon which I clicked in order to create and insert the appropriate short code (three of which you see above).
The “Basic eStore Video Tutorials” link that you included are what I followed in the first place when I started using this plug-in when I purchased it about a year ago. I tested it with Paypal sandbox and it worked fine. In the past, after I had affixed my correct details to have Paypal be the payment gateway, I did some testing and it worked fine. Now… as I said in my original post clicking on “MAKE PAYMENT” simply directs one back to the page- it doesn’t process one’s payment.
Have you seen another issue express itself the way that I’ve described this issue?
DNovember 5, 2013 at 9:16 pm #58698
Hello DinAction, Sorry for misunderstanding you. Can you verify that you have both shortcodes in place i.e.
You have already verified that you have the following on your URL above
– [wp_eStore_fancy1 id=18]
– [wp_eStore_fancy1 id=17]
– [wp_eStore_fancy1 id=19]
But you have not told me if you have the shopping cart shortcode as well. The following code
Kind regardsNovember 5, 2013 at 10:48 pm #58699
I misunderstood you. When you asked, “The shortcode looks like this [wp_eStore_cart]”, I took that to you were inquiring as to whether I was using eStore short code in general… Not the [wp_eStore_cart] specifically.
To answer your question, No, I don’t this specific [wp_eStore_cart] code on this page. Just to confirm, your saying that this code is needed in addition to the three eStore fancy codes (e.g. [wp_eStore_fancy1 id=18])?
If so, is there a specific place where this [wp_eStore_cart] shortcode needs to appear?
Thanks for your help.
DNovember 5, 2013 at 11:27 pm #58700
Hello DinAction, it is up to you where you would like your cart to appear. Just add that shortcode on the top of the page and see how you go from there.
You can also check the following link for more explanation:
Please let me know if you need more help.
Kind regardsNovember 6, 2013 at 2:54 pm #58701
I added [wp_eStore_cart] to the bottom of the page.
There are TWO things that are happening that did not occur when I initially did this set-up and checked to see that it was working a year ago. They are:
1) A basket appears at the bottom of the page (where the [wp_eStore_cart] was placed)
2) When one makes a payment, instead of being taken to another, seperate page to process the payment, at the bottom of the page the visitor is shown the product that is in their shopping cart, enter coupon code and check out with Paypal.
On the one hand I can again resume taking payments but on the other hand, I recall that when I initially set this plugin up the sequence of events was: 1) MAKE PAYMENT is clicked by site visitor 2) The visitor is taken from my WordPress page and it taken to the Paypal payment page that gives an overview of what they are purchasing
This is what I would like to do and I am pretty sure that this was the set-up before.
I particularly want the aforementioned set-up reinstated because it is not at all helpful for a site vistor to click MAKE PAYMENT and then be re-directed to the same page that they have made a payment on… If the site visitor doesn’t scroll to the bottom of the page, then they will not see the overview of their purchase and that they can now pay.
Thanks in advance for your help.November 6, 2013 at 10:50 pm #58702PeterMember
Sounds like a buy now button would suit your scenario instead of the add to cart button you are currently using.
By using a “buy now” button shortcode, it will immediately process the payment when a user clicks on the button:
It is in the documentation:
http://www.tipsandtricks-hq.com/ecommerce/wp-estore-documentationNovember 7, 2013 at 1:06 pm #58703
Thank you for this information.
However, what I am not understanding is the reason why when I use shortcodes such as [wp_eStore_fancy1 id=18] that the payment isn’t processed immediately when a visitor clicks on the MAKE PAYMENT button. Could you pleas tell me why is it that that when a person clicks on the MAKE PAYMENT button, they are not immediately able to have that payment processed?
Could you please look at the link: [http://www.rebelsinaction.com/advice-surgery/] ?
Then you see how the page is arranged.
Based on the videos I watched and the previous guidance I’d seen in the forum since purchasing this plugins, I implemented the shortcodes such as [wp_eStore_fancy1 id=18] so that:
A) It would be aesthetically pleasing and I wouldn’t have to go to the additional trouble to create a “make payment” button to replace the hideous Paypal buy button
A price in both British Pounds and American Dollars could easily be displayed AND the appropriate conversions would be make via the payment gateway
In the video “1. How to Create a PayPal Subscription Button with WP eStore” (the URL is: https://support.tipsandtricks-hq.com/forums/topic/wp-estore-additional-video-tutorials) between segment 9mins 10secs and 9mins 12secs, it is clearly shown in the video that:
A) when the SUBSCRIBE/MAKE PAYMENT button was clicked, the payment was immediately processed and the site visitor was taken to the Paypal processing page
Furthermore, at no point in this video did the instructor add the shortcode [wp_eStore_cart] at all. As a matter of fact, he simply created the product, noted the product ID, created a new page, clicked the eStore icon on the WP editor toolbar and then inserted the appropriate shortcode and added the appropriate product ID. When I first set-up this plug-in, this is EXACTLY what I did, how it worked. Now, it does not.
Basically, my page is configured virtually in the same manner as the “How to Create a Paypal Subscription Button with WP eStore” video tutorial, yet you’ve insisted that I need to include the [wp_eStore_cart] short code (which the video demonstrates is not needed).
Now that I’ve gotten confirmation again, that, as far as I can ascertain I set up my products and page that should have the same outcomes as the “How to Create a Paypal Subscription Button with WP eStore” (outcomes in terms no need to added [WP_eStore cart], clicking on payment button and payment being processed immediately etc.), I’m still left scratching my head and a payment mechanism that is not working as seen in the video.
I’d really like some help resolving this and resolving this in such a way that replicates what was seen in the video I’ve mentioned above and given as evidence that what I desire IS, in fact, possible (especially as it worked for me previously when I first got this plugin almost a year ago).
Thanks for your help.November 7, 2013 at 9:09 pm #58704adminKeymaster
Looks like you want to use a buy now button with a fancy product template (there is a difference between creating a standard button and using a fancy product template). This is what you do:
Step 1) Go to our shortcodes list documentation here:
Step 2) Click on the “Extra WP eStore Shortcodes List” link
Step 3) Read the description for the following shortcode:
[wp_eStore_fancy_display id=1 type=1 style=1]
You can use the above shortcode to embed a fancy product display box with any type of button (read the description fully and it will tell you how).
If that is what you want then grab the extra shortcode addon and use it.November 8, 2013 at 12:44 am #58705
Will using the method you suggest, will it – Make it so that when SUBSCRIBE/MAKE PAYMENT button was clicked, the payment was immediately processed and the site visitor was taken to the Paypal processing page (as show in the video tutorials such as the one I included in my previous post)?
The issue is not only one of having an aesthetically pleasing MAKE PAYMENT/SUBSCRIBE button, but also for the site visitor to click on the PAYMENT button and then have the payment immediately processed so that the visitor is then transported to the Paypal processing page.
Lastly, can the Gatekeeper be found in these forums as well?
Thanks for your help.November 8, 2013 at 2:40 am #58706adminKeymaster
Yes, when you use a subscription type button, it will work the way you explained. So use a value of the “3” for the type argument like the following to make it a subscription type button with fancy template display:
[wp_eStore_fancy_display id=1 type=3 style=1]
Use it then you will see how it works.November 9, 2013 at 7:24 pm #58707
Hello Keymaster and forum members,
I added the shortcode plugin and then I used the shortcode that you supplied (with the requisite modifications)and I’ve gotten things to work again.
Thank you for your help.
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