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Affiliate sign up Image Verification Input error: k: Format of site key invalid

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Tips and Tricks HQ Support Portal › Forums › WP Affiliate Platform › Affiliate sign up Image Verification Input error: k: Format of site key invalid

Tagged: format of site key invalid, image verification issue, recaptcha, verification error k

  • This topic has 3 replies, 4 voices, and was last updated 12 years, 3 months ago by admin.
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • July 6, 2012 at 4:54 pm #6817
    Deb
    Member

    When attempting sign up of an affiliate (for us to test) the image verification area on the bottom brings up this message:

    Input error: k: Format of site key was invalid

    I’m assuming this is referring to an error with wp-recapcha, but I am

    entering the correct public and private keys.

    Hoping to get help! SO close to being able to move forward with this!!!

    Thanks!

    July 7, 2012 at 12:35 am #47049
    Ivy
    Member

    I quickly Googled this and came up with 3 possible reasons for this error.

    1. The copy and paste of the keys was not done correctly and there are white spaces. Make sure there are no spaces before or after the keys

    2. They keys where not put in the right place.

    3. This website will explain the 3rd issue that can be happening. It has to do with the setup of the account and keys.

    http://www.coffeecup.com/help/articles/input-error-k-format-of-site-key-was-invalid/

    January 23, 2013 at 11:14 pm #47050
    elizabethhannan
    Member

    I’having the same issue as of today. Might it be a 3.5 compatibility issue? I am not copying and pasting anything

    January 24, 2013 at 12:33 am #47051
    admin
    Keymaster

    No, this shouldn’t be a 3.5 compatibility issue. Usually this error has something to do with the captcha keys not working correctly. Please do the following:

    Load a fresh copy of the affiliate plugin:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    Then create new keys from your reCAPTCHA account and use the new ones in the settings of the plugin.

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