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eStore – After Initial Install Short Codes will not display products and button

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › WP eStore Troubleshooting › eStore – After Initial Install Short Codes will not display products and button

Tagged: Hueman Theme

  • This topic has 5 replies, 3 voices, and was last updated 8 years ago by alexis.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • May 30, 2017 at 11:13 am #14272
    alexis
    Member

    WordPress 4.7.5 running Hueman theme all updates are current. Everything is updated to current version.

    I just purchases eStore. Upload and Activation completed successfully with no errors.

    Following the quick start. I can add a cart button to a page, but when I add the short code for products it is not recognized as a short code.

    When I click the button on the page editor I get the following error list:

    Warning: call_user_func_array() expects parameter 1 to be a valid callback, function ‘ot_add_xml_to_upload_filetypes’ not found or invalid function name in /home/tfahouston/public_html/tfa/wp-includes/class-wp-hook.php on line 298

    The problem I am having seems to be an incompatibility with the Hueman Theme. Is this a know problem? Is there any work around for it?

    May 30, 2017 at 12:05 pm #75738
    wzp
    Moderator

    There is a known conflict, with this theme:

    https://support.tipsandtricks-hq.com/forums/topic/estore-warning-message-appears-when-i-click-on-shopping-cart-to-add-in-post

    To find out, please do this:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    May 30, 2017 at 12:51 pm #75739
    alexis
    Member

    Thanks for the reply … As mentioned in my original question, my problem did seem to be an incompatibility with the Hueman Theme. I was hoping there was a work around.

    Since it has been three years since the post you pointed to and the problem still exists, I suspect that I will need to get a refund for my purchase and find a different ecommerce solution.

    May 30, 2017 at 12:58 pm #75740
    wzp
    Moderator

    As stated in the referenced thread, the issue is with the OptionTree framework used by the theme; which is beyond our control. As suggested in the thread; you should contact either the theme or framework developer. If you choose to pursue a refund, please use our contact form, and the appropriate person will contact you:

    https://support.tipsandtricks-hq.com/contact

    May 30, 2017 at 11:51 pm #75741
    admin
    Keymaster

    If this was an issue with our plugin then we would have fixed it already.

    You can use our following free addon for inserting eStore shortcodes. This addon uses a different technique for the inserter so you shouldn’t see the same issue with that theme:

    https://www.tipsandtricks-hq.com/ecommerce/shortcode-inserter-addon-for-estore-plugin-3241

    June 1, 2017 at 2:27 am #75742
    alexis
    Member

    Thanks ! shortcode inserter works great!

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