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estore – after clicking add to cart returns error 404

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Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › estore – after clicking add to cart returns error 404

Tagged: add to cart

  • This topic has 8 replies, 4 voices, and was last updated 11 years, 2 months ago by pumppants.
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • February 13, 2014 at 1:01 pm #10437
    infragreg
    Member

    Hi

    Just recently purchased the eStore plugin. Installation went well. Added a product, and then added the shortcode for the product and the cart as per documentation. I did this on a page, and in a widget.

    Left the settings basically untouched except to tick the terms and conditions.

    In clicking add to cart button, it redirects to a error 404 page. The url in the browser bar comes up as my homepage but the page shown is a 404.

    I’ve battled away but can’t seem to get it to work. I also tried to insert a checkout page URL and return URL but still no luck :-(

    Any ideas what could be wrong? Thanks :-)

    (Latest version of WordPress and Flawless Theme.)

    February 13, 2014 at 1:39 pm #60860
    infragreg
    Member

    Just to add more information to the above problem. I’ve added a checkout page and when I add an item, it redirects to the checkout page. I’v checked the Automatic redirection.

    BUT SUCCESS :-) I had Woocommerce installed as it came bundled with my Flawless theme, so I deactivated it and now it works if i don’t use the checkout page.

    The only other issue I have now , is that when adding the product shortcode, [wp_eStore_add_to_cart id=1],the image/thumbnail and the text/description doesn’t show. Even though the image shows in the backend.

    But if i use the [wp_eStore_fancy1 id=1] code, the image and text show just fine.

    Confused now lol

    February 13, 2014 at 6:44 pm #60861
    wzp
    Moderator

    From the developer’s promo on Themeforest: “We created… and put everything we could think of in this theme.“

    The problem is that your theme is doing more than it’s supposed to be doing:

    http://www.tipsandtricks-hq.com/wordpress-system-integration-101-3100

    My suggestion, if you are “in love* with your theme, is to contact the theme developer and ask him how to “rip out” the conflicting e-commerce stuff that’s embedded in the theme.

    The two shortcodes are different. They are not supposed to show the exact same thing. Have you read what each shortcode does from our documentation here?

    http://www.tipsandtricks-hq.com/ecommerce/wp-estore-shortcodes-and-functions-reference-460

    February 14, 2014 at 12:41 am #60862
    infragreg
    Member

    Hi wzp

    Thanks for that :-) Luckily, by deactivating Woocommerce, eStore seems to work as it should :-)

    IN regards to the button shortcodes, I realise they show differen things, etc but my apologies if I wasn’t clear.

    With the [wp_eStore_add_to_cart id=1] I presume it shows the following:

    Name: Demo Product One

    Description: Demonstrates the Add to Cart button

    Price: $1.00

    (the add to cart button here)

    I got this information from this page (Step 5 in creating a button) http://www.tipsandtricks-hq.com/ecommerce/show-add-to-cart-buttons-using-wordpress-estore-shopping-cart-plugin-1

    However, my code only shows the button that says “Add to Cart”

    Is this normal? Or is it meant to show the Name, Description and Price of the product as well?

    February 14, 2014 at 2:01 am #60863
    wzp
    Moderator

    Step 4) Now, all I need is the ‘Add to Cart’ button next to the product information so a customer can purchase it. To insert the ‘Add to Cart’ button that goes with this product, add the following shortcode below the line ‘Price: $1.00′

    The product description was previously typed. All you are doing is adding the button.

    February 14, 2014 at 12:54 pm #60864
    infragreg
    Member

    Thanks for clarifying :-) I misread the article :-(

    February 28, 2014 at 1:13 pm #60865
    pumppants
    Member

    Hi, I have been having some problems with the eStore on my wordpress site, it seemed to be working fine but now I have noticed some of the “add to cart” buttons will not work on some products but do on others. Some products will add to basket no problem, then some I get a forbidden access error.

    Please go to the following link and add the 1st product at the top ‘Table Lamp’ to the cart to see what I mean [http://www.divinesofas.co.uk/furniture/french-oak/]

    If you add the 2nd product (nest of tables) on that page to the cart it will go to basket as normal. So the plugin is still working fine on some products and not others.

    Also now when I add a new product I get the same error.

    I cannot workout why the problem has started, I would be grateful for any advice.

    Thanks

    February 28, 2014 at 11:01 pm #60866
    admin
    Keymaster

    That behavior is very strange. Something else on this site is affecting the plugin and causing it to behave that way. Lets try and load a fresh copy of the plugin first. Can you do the following please?

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    March 3, 2014 at 8:28 pm #60867
    pumppants
    Member

    Thanks for your help. I tried reinstalling but still had the issue.

    However I found out some of the permissions on the database had been corrupted on the server. I moved the website over to a different host server and and that seeems to have fixed the problem :)

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