error with estore–wysiwyg/visual editor effected

[rayrozen]

Hi there. I am getting the weirdest error with wp estore: first off, the error is only happening on one page, haalo.org/education (we have shortcodes on another page, but for some reason the other pages of the site are not effected, just this one). Basically, when I log into the back end, the visual editor won’t display: instead, there is a white box, and when I go into it to click around, I can highlight the white text which is all html.

Here is the error:

[Mon Sep 09 15:33:19 2013] [warn] [client 69.35.195.50] mod_fcgid: stderr: PHP Warning: realpath() [function.realpath]: Unable to access /var/www/vhosts/haalo.org/httpdocs/wp-content/plugins/wp-cart-for-digital-products/lib/langs/ in /var/www/vhosts/haalo.org/httpdocs/wp-includes/class-wp-editor.php on line 250, referer: [http://haalo.org/education]

Please help. This is a major issue effecting the functionality of the site.

[Peter]

It is very likely that another (incorrectly coded plugin) is causing an issue.

Please perform the following plugin/theme conflict tests to see which one:

https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

Also see this:

https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

Also, are you using any security plugin on your site?

[rayrozen]

Hi there, and thank you for your response.

I’ve run down all the plug ins; it looks like the problem goes away when either wp estore is deactivated or Paid Membership Pro.

However, in the error log, the only error I am getting is from wp-estore.

I’ve contacted the developer for Paid Membership Pro and they said that the error is probably coming from wp estore. I’m hoping you have a solution for this. Help please!

[admin]

The path it is complaning about is just weird. We don’t have a path like that in our plugin (there is no folder called “langs” in the plugin). Please load a fresh copy of the plugin:

https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

[rayrozen]

Thanks so much admin! I’ve submitted a request for an updated wp estore.

I just had one question. The second instruction for updating is to “Unzip and upload all the new files using your FTP client (example, FileZilla) overwriting the existing eStore plugin files.” So in other words, I can’t upload the zip file to the pluggin directory through the wordpress backend, yes? I’m just not sure how to overwrite the files using Filezilla–will simply dragging the new files into the pluggin directory do the trick?

Sorry, I’m not as adept at the technical aspects of this. Please advise. Thank you!

[admin]

Please watch the first video on the following page:

http://www.tipsandtricks-hq.com/ecommerce/wp-estore-quick-setup-and-usage-video-tutorial-593

Summary: first delete the plugin from your admin dashboard, then upload the newly downloaded zip file and done.

[Author]

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