Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

error with estore–wysiwyg/visual editor effected

by

Tips and Tricks HQ Support Portal › Forums › WP eStore Forum › error with estore–wysiwyg/visual editor effected

Tagged: error log, need update, visual editor, wysiwyg editor

  • This topic has 5 replies, 3 voices, and was last updated 11 years, 8 months ago by admin.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • September 18, 2013 at 10:08 pm #9706
    rayrozen
    Member

    Hi there. I am getting the weirdest error with wp estore: first off, the error is only happening on one page, haalo.org/education (we have shortcodes on another page, but for some reason the other pages of the site are not effected, just this one). Basically, when I log into the back end, the visual editor won’t display: instead, there is a white box, and when I go into it to click around, I can highlight the white text which is all html.

    Here is the error:

    [Mon Sep 09 15:33:19 2013] [warn] [client 69.35.195.50] mod_fcgid: stderr: PHP Warning: realpath() [function.realpath]: Unable to access /var/www/vhosts/haalo.org/httpdocs/wp-content/plugins/wp-cart-for-digital-products/lib/langs/ in /var/www/vhosts/haalo.org/httpdocs/wp-includes/class-wp-editor.php on line 250, referer: [http://haalo.org/education]

    Please help. This is a major issue effecting the functionality of the site.

    September 18, 2013 at 11:08 pm #57832
    Peter
    Member

    It is very likely that another (incorrectly coded plugin) is causing an issue.

    Please perform the following plugin/theme conflict tests to see which one:

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    Also see this:

    https://support.tipsandtricks-hq.com/forums/topic/debugging-javascript-errors-on-your-site

    Also, are you using any security plugin on your site?

    September 25, 2013 at 7:25 pm #57833
    rayrozen
    Member

    Hi there, and thank you for your response.

    I’ve run down all the plug ins; it looks like the problem goes away when either wp estore is deactivated or Paid Membership Pro.

    However, in the error log, the only error I am getting is from wp-estore.

    I’ve contacted the developer for Paid Membership Pro and they said that the error is probably coming from wp estore. I’m hoping you have a solution for this. Help please!

    September 26, 2013 at 12:19 am #57834
    admin
    Keymaster

    The path it is complaning about is just weird. We don’t have a path like that in our plugin (there is no folder called “langs” in the plugin). Please load a fresh copy of the plugin:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    October 1, 2013 at 12:38 am #57835
    rayrozen
    Member

    Thanks so much admin! I’ve submitted a request for an updated wp estore.

    I just had one question. The second instruction for updating is to “Unzip and upload all the new files using your FTP client (example, FileZilla) overwriting the existing eStore plugin files.” So in other words, I can’t upload the zip file to the pluggin directory through the wordpress backend, yes? I’m just not sure how to overwrite the files using Filezilla–will simply dragging the new files into the pluggin directory do the trick?

    Sorry, I’m not as adept at the technical aspects of this. Please advise. Thank you!

    October 1, 2013 at 1:02 am #57836
    admin
    Keymaster

    Please watch the first video on the following page:

    http://www.tipsandtricks-hq.com/ecommerce/wp-estore-quick-setup-and-usage-video-tutorial-593

    Summary: first delete the plugin from your admin dashboard, then upload the newly downloaded zip file and done.

  • Author
    Posts
Viewing 6 posts - 1 through 6 (of 6 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ