Tips and Tricks HQ Support

Support site for Tips and Tricks HQ premium products

  • Home
  • Contact Us
  • Documentation
  • Forum Home
    • Forum
    • Forum Search
    • Forum Login
    • Forum Registration

eMember profile image upload – Error Occurred. Check file size.

by

Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › eMember profile image upload – Error Occurred. Check file size.

Tagged: check file size, emember profile image upload

  • This topic has 11 replies, 3 voices, and was last updated 12 years, 8 months ago by admin.
Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • August 11, 2012 at 12:57 pm #6981
    Reggie
    Member

    I’m getting an error while uploading images to the emember profile

    “Error Occurred.Check file size.”

    The file I’m uploading is less than 1mb. I only get the error while on the “Add/Edit Member” page.

    I can’t upload an image while logged in as a member while on the profile edit page either.

    I have enabled the Twenty-Ten them and disabled all plugins for testing purposes but it still dosen’t work.

    What else can I try?

    August 12, 2012 at 12:43 am #48298
    admin
    Keymaster

    What version of eMember are you using? What is your file upload limit on this server? What is the exact size of the image that you are trying to upload?

    August 12, 2012 at 1:19 am #48299
    Reggie
    Member

    WP eMembers – Dashboard v8.0.5

    upload_max_filesize 10M 10M

    post_max_size 10M 10M

    128 KB (131,927 bytes

    132 KB (135,168 bytes)

    .jpg 400×286

    August 13, 2012 at 2:02 am #48300
    nur
    Member

    Hi vmseven, Can you check if the uploads directory is writable or not? The “wp-content/uploads/emember” directory needs to be writable.

    Also please try uploading this image to your WordPress site using the WordPress’s media uploader and tell us if you see an error with the upload.

    August 14, 2012 at 3:55 am #48301
    Reggie
    Member

    I upload stuff on the site via wp media uploader all the time. That file uploads via wp media uploader as well.

    I assume wp eMember uses a different directory for uploads. What is the directory it uses so I can check to see if it’s writeable?

    August 14, 2012 at 5:13 am #48302
    admin
    Keymaster

    eMember uploads the profile images in the following directory:

    .../wp-content/uploads/emember

    August 14, 2012 at 5:41 am #48303
    Reggie
    Member

    I set that folder to 777 and it still don’t work

    August 14, 2012 at 6:02 am #48304
    Reggie
    Member

    Below are some errors I receive when I upload. Any idea what they mean?

    Uncaught TypeError: Cannot read property ‘style’ of null ajaxupload.js:422

    AjaxUpload._createInput._input ajaxupload.js:422

    POST http://www.iyatachristi.com/member-profile/&_ajax_nonce=ccb8d461a8 404 (Not Found) &_ajax_nonce=ccb8d461a8:1

    Uncaught SyntaxError: Unexpected token < /member-profile/:583

    AjaxUpload.onComplete /member-profile/:583

    AjaxUpload._getResponse

    August 15, 2012 at 12:05 am #48305
    admin
    Keymaster

    I don’t see this error on my test server. Can you please load a fresh build of the plugin:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    Also please post a link to your edit profile page. Did you do this test to make sure those errors are not coming from another plugin or theme?

    https://support.tipsandtricks-hq.com/forums/topic/test-to-identy-a-conflicting-theme-or-plugin

    August 27, 2012 at 5:49 am #48306
    Reggie
    Member

    I’ve loaded a fresh build and get the same result.

    http://www.iyatachristi.com/member-profile/

    I disabled all plugins, re-enabled eMember with Twenty-Ten Theme

    I get the following error

    POST http://www.iyatachristi.com/member-profile/&_ajax_nonce=6c7e419f2a 404 (Not Found) &_ajax_nonce=6c7e419f2a:1

    Uncaught SyntaxError: Unexpected token <

    August 28, 2012 at 2:24 am #48307
    admin
    Keymaster

    I sent you an email to get access to the site so I can check it out.

    August 29, 2012 at 2:34 am #48308
    admin
    Keymaster

    I just loaded a fresh copy of the eMember plugin on your site now and the profile image upload seems to be working fine for me.

  • Author
    Posts
Viewing 12 posts - 1 through 12 (of 12 total)
  • You must be logged in to reply to this topic.
Log In

Forum Related

  • Forum Home
  • Forum Search
  • Forum Registration
  • Forum Login

Support Related Forms

  • Contact Us
  • Customer Support
  • Request a Plugin Update
  • Request Fresh Download Links

Useful Links

  • Plugin Upgrade Instructions
  • WP eStore Documentation
  • WP eMember Documentation
  • WP Affiliate Platform Documentation
  • Tips and Tricks HQ Home Page
  • Our Projects

Quick Setup Video Tutorials

  • WP eStore Video Tutorial
  • WP eMember Video Tutorial
  • WP Affiliate Platform Video Tutorial
  • Lightbox Ultimate Video Tutorial

Our Other Plugins

  • WP Express Checkout
  • Stripe Payments Plugin
  • Simple Shopping Cart Plugin
  • Simple Download Monitor

Copyright © 2025 | Tips and Tricks HQ