PHP session error messages on my site when no updates have been made

[theholisticmama]

I have been using wp-affiliate platform and estore for almost a year. I have not made any updates to the plugins, or any other plugins and today I open my site and find these errors:

Warning: session_start() [function.session-start]: open(/var/chroot/home/content/r/o/x/roxanneking/tmp/sess_g5paltioj2u2k0jnsumt6ekkt3, O_RDWR) failed: No such file or directory (2) in /home/content/r/o/x/roxanneking/html/wp-content/plugins/wp-affiliate-platform/wp_affiliate_platform1.php on line 8

Warning: session_start() [function.session-start]: Cannot send session cache limiter – headers already sent (output started at /home/content/r/o/x/roxanneking/html/wp-content/plugins/wp-affiliate-platform/wp_affiliate_platform1.php: in/home/content/r/o/x/roxanneking/html/wp-content/plugins/wp-affiliate-platform/wp_affiliate_platform1.php on line 8

It initially appears to be an issue with the affiliate platform BUT the errors do not go away unless I deactivate both plugins. Please help! I can’t sell anything on my site now until I get this resolved. Any help appreciated.

Thanks!

[admin]

PHP session has stopped working on your server. Either your host have changed configuration on your server which has broken the PHP session or you have added a new plugin or theme that is messing up your PHP session.

Tell your hosting provider that the following error is generated when a plugin tries to start the PHP session. They will know how to fix it.

Warning: session_start() [function.session-start]: open(path/to/session/file, O_RDWR) failed

The following posts should also be helpful for you:

My Plugin Just Stopped Working (What to do next)

https://support.tipsandtricks-hq.com/forums/topic/php-session-not-working-correctly

[theholisticmama]

I’ve checked with godaddy and they said that they have not made any changes on the php configuration. I have not made any updates to any plugin or theme.

I have deactivated all plugins and the issue is still happening. Now what?

[admin]

Only your hosting provider can fix it because thats where things are broken. At the moment any plugin who needs PHP session won’t work on your site because the PHP Session is broken on your server. Basically, the folder and file that PHP uses to store session data doesn’t have the correct permission. You probably already know that only your hosting provider can fix file permission related issues.

Here are a few examples where other users had this same issue and every single time the hosting provider fixed it:

https://support.tipsandtricks-hq.com/forums/topic/estore-plugin-breaks-site

https://support.tipsandtricks-hq.com/forums/topic/error-appearing-at-the-top-of-my-webpage

https://support.tipsandtricks-hq.com/forums/topic/could-not-install-plugin

Godaddy’s shared hosting and support is a little bad. The guy who told you that there is no issue on the server doesn’t know what he is talking about (I am pretty sure he is not even a tech guy). Contact them and ask to talk to a tech guy. Then tell him the following:

When a PHP application tries to start a PHP Sesssion, I get the following error.

Warning: session_start() [function.session-start]: open(path/to/session/file, O_RDWR) failed

At this stage PHP applications cannot use PHP session on my server so please look into my account and fix the session file’s permission.

Let me now how it goes after that.

[theholisticmama]

Thanks for your help. Called Godaddy for the third time and got someone who helped me. The issue is resolved.

Thanks

[admin]

Glad to hear that they finally helped you and fixed the issue.

[Author]

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