Tips and Tricks HQ Support Portal › Forums › WP eMember › WP eMember Troubleshooting › Error boxes do not show up in Internet exporer 9
- This topic has 5 replies, 2 voices, and was last updated 11 years, 3 months ago by admin.
December 14, 2011 at 1:09 am #5025
When making a mistake filling out the registration form, pop up dialog boxes appear next to the Username, Password and E-mail textboxes.
I checked the site in Internet Explorer, Chrome, Firefox, Safari, Opera, SeaMonkey, Maxthon
The diolog boxes work in all the browsers except Internet Explorer 9. In Internet Explorer 9, if a mistake is made in one of the text boxes nothing pops up until you push the register button. After the register button is pushed the text for the appropriate error messages appear in the white background above the register form and push the register box down.
Is there a way to make the pop up error boxes work in Internet Explorer 9 ??
I do not beleive that I have modified any code or stylesheets associated with these error boxes.
Thank you for your time.December 14, 2011 at 6:01 am #39599
Edit your Registration page then view it in the “HTML View” of the WordPress editor and make sure there is no paragraph (
<p>) or other hidden HTML tags around the registration shortcode (sometimes if you edit the page and add content to it, WordPress automatically adds paragraph tags around the shortcode and IE9 doesn’t like it (for some strange reason).December 14, 2011 at 4:32 pm #39600
I navigated to the Registration page, pressed the edit button on the bottom of the page, went into the edit page mode of WordPress, clicked on the HTML tab and the only thing in the window was [wp_eMember_registration_form:end]. Thinking that the :end might be incorrect I removed it but then the registration page would not load and the remains of the short code appeared instead. Placing the correct code back in box made the registration page appear again but I still have the exact same problem. Any other possibilities?
I did not see any tags around the shortcode. Is there a possibility that they are hidden in The HTML veiw. If so how do I find them?December 15, 2011 at 6:27 am #39601
You recently loaded a fresh build of the plugin right?
Can you please try placing the following shortcode on the registration page (make sure to add it in the HTML view so hidden characters don’t automatically get added)?
[wp_eMember_registration]December 15, 2011 at 9:29 pm #39602
Yes I did losd a fresh build.
Placing [wp_eMember_registration] resolved this solved the problem.
Any other things i should know because i did a freash buildDecember 16, 2011 at 4:31 am #39603
If it is working fine with this new shortcode then there is nothing else you need to do. We added this new shortcode which is implemented slightly differently and going forward we are going to continue to use this one.
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