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How to Deal with Error at Plugin Installation Time

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Tips and Tricks HQ Support Portal › Forums › General Stuff › Instructions/F.A.Q › How to Deal with Error at Plugin Installation Time

Tagged: activation error, installation error, plugin activation error

  • This topic has 0 replies, 1 voice, and was last updated 13 years, 10 months ago by amin007.
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  • July 15, 2011 at 1:19 am #3804
    amin007
    Participant

    When you get a syntax error at plugin installation time, most of the time it results from a file (or multiple files) getting corrupted. A syntax error starts with the following key phrase:

    Parse error: syntax error .......

    The same rule applies if you get a fatal error like the following:

    Plugin could not be activated because it triggered a fatal error ......

    The easiest way to get around this is to delete the current version of the plugin from the “plugins” directory of your WordPress installation (make sure there is no trace of this corrupted copy of the plugin left) then get a fresh copy of the plugin from our server and install it:

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    It is really important that you upload the plugin via the following interface of your WordPress dashboard:

    1) Go to Plugins -> Add New -> Upload menu

    2) Browse for the plugin zip file (you downloaded this from our server)

    3) Upload and activate the plugin

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