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eMember – wp_mail has been declared by (apparently) eMember

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Tips and Tricks HQ Support Portal › Forums › WP eMember › eMember – wp_mail has been declared by (apparently) eMember

  • This topic has 2 replies, 2 voices, and was last updated 11 years, 4 months ago by teresaR.
Viewing 3 posts - 1 through 3 (of 3 total)
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  • November 13, 2014 at 11:49 pm #11783
    teresaR
    Member

    a) What part of the product isn’t working?

    eMember seems to be preventing wpMandrill from using wp_mail

    b) What are you trying to achieve?

    I want to be able to use wpMandrill (transactional email) for wp email. The wp dashboard says “wp_mail has been declared by another process or plugin, so you won’t be able to use Mandrill until the problem is solved.” When I deactivate emember, this message goes away. Therefore it looks like emember has declared wp_mail.

    c) What causes the error to show up?

    When I activate the wpMandrill plugin, the error message appears.

    When I deactivate other plugins (except eMember), the error message stays there.

    When I deactivate eMember, the error message goes away.

    However, I need to keep eMember activated.

    d) What version of the plugin are you using?

    I am using Version v8.6.4

    e) Provide a link to the exact page where the problem is seen

    It’s on my WP dashboard. You won’t be able to see that.

    f) Which product you are using (example: eStore, WP Affiliate Platform, eMember, PDF Stamper etc…)?

    eMember

    g) Did you modify the plugin code?

    No, I did not modify the plugin code

    Is there a way I can give Mandrill wp_mail without messing up emember?

    I want to use a contest/giveaway to increase my subscriber list, and it’s (hopefully) going to be generating a lot of wp_mail. I want Mandrill in place so that this happens without issues. But I’m unable to proceed because Mandrill is being blocked from using wp_mail by eMember.

    The contest is scheduled to go live on November 24th.

    Thanks,

    Teresa

    November 15, 2014 at 12:04 am #66794
    admin
    Keymaster

    Hi Teresa, We definitely do not declare the “wp_mail” function in the plugin. The plugin uses that function to send the email. I would recommend you do the following first (just in case):

    https://support.tipsandtricks-hq.com/forums/topic/re-install-or-load-a-fresh-build-of-the-plugins

    November 18, 2014 at 1:16 am #66795
    teresaR
    Member

    That did the trick! Thank you so much.

    Teresa

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