December 14, 2011 at 10:11 pm #5036
I have a subscription site set up at and the registration form doesn’t show. In the registration form page, there are two boxes for checking on the registration form and I’ve tried checking down one column – no show so I cleared it, then checking down the other column again no show, then not checking either column. The page name is subscribe and the code I put in is [wp_eMember_registration_form:end]still nothing.
You have to pay before getting to the registration page so I haven’t included the URL.December 15, 2011 at 2:15 am #39641
I can put up the url – it’s [http://www.investigativelibrary.com/subscribe] After subscriber pays through PayPal, the are redirected to this page. It says “Free membership is disabled on this site! (there is no free membership). Please visit the Payment Page to pay for a membership. Click here. and the here is the subscribe page which will have the membership levels on it when I get the registration form to show.
Thanks for any help here.
PatDecember 15, 2011 at 2:42 am #39642PeterMember
Have you read the documentation to make sure you haven’t missed anything in your configuration?December 15, 2011 at 10:27 pm #39643
I’ve read and re-read documentation, even Google’d for more. My registration form page in eMember is different than the one you show in the instructions – I have two side-by-side checkboxes for each item instead of one so I don’t know if that’s the problem. You check the boxes if you want to enable, is the second box to check if you want it required?
Thank you for responding – I just don’t know where to look for the problem as I’ve followed directions but admit it’s probably something I’ve missed.
PatDecember 16, 2011 at 12:07 am #39644
Sorry to keep asking but I just followed the tutorial step-by-step for the member-registration page and in the tutorial after the membership page is added, he/she highlights the shortcode and copies it to the membership registration page, then clicks publish, then view and voila, there’s a form there. I don’t get the form. I get this “Please visit the Payment Page to pay for a membership. Click here.”
I do get the login form. I also get the profile page. I get everything except the registration page. I’m totally befuddled. I know I’m missing something.
Sorry to be so bothersome. You have no idea how much your help is appreciated.
PatDecember 16, 2011 at 6:07 am #39645
Registration form is shown to you if you (the admin) enable “Free Membership” from the settings menu of this plugin. You don’t seem to be allowing “Free Membership” so the registration form is only view-able after a payment (it is working as intended). eMember usesg one registration form for all kinds of membership registration:December 22, 2011 at 11:44 pm #39646
Thank you – that fixed it for me. Once I put it through the process with a free membership I could see the form but since I’m not allowing a free membership, once I knew it was there I could delete the free part and it worked just fine.
Thanks for your help,
PatJune 7, 2013 at 2:43 pm #39647
Can I just check – is it a requirement to have ‘free membership’ checked in order for the system to work – even if we don’t want to offer free membership?
Like webnut (previous post), I too am getting ‘Free membership is disabled on this site!’ after going through Paypal purchase and clicking on the url link from the e-mail.
I’ve got both eMember and the eStore plugins and I’m a bit lost:)
What I’m trying to do is sell a membership with a Buy Now button – where registration takes place after the purchase. I don’t want to offer free membership. I just can’t seem to get to the registration form.
Also – should the registration page be protected (under eMember protection options)? If not, if anyone else (who hadn’t paid) got access to the registration form, couldn’t they just fill it in and then get access to the premium content? (I’m sure you’ve thought of all this already, but I just want to check whether I should protect the form?).
A Thousand Thanks!June 7, 2013 at 11:43 pm #39648
It is not required for you to have free membership (only use it if you want to offer free membership on your site).
I think you have a plugin on your site that is stripping the special query parameters from the unique registration completion URL which is causing the issue you are seeing. Please take a look at this post where another user had a similar issue:
Someone can’t just go to the registration page and signup for a premium membership. This post will explain more on this:June 11, 2013 at 9:43 am #39649
Hi Key Master,
Thanks for your response. Apologies, but I’m having some more difficulties:)
In order to eliminate any possible conflict with other plugins (as you mentioned), I installed eMember and eStore on a blank (test) website – with no other plugins.
Here are some details:
WordPress ver 3.5.1
eMember ver 8.6.4
eStore ver 220.127.116.11
test website: [www.violablaze.com]
I’m trying to set up a smiple paid-for membership (no free membership) – so that the registration form link is e-mailed to someone once they’ve paid by Paypal.
The new problem I’m having is that when I buy the product (as a user) I don’t get the e-mail from the plugin with the registration url. I’ve checked the e-mail settings under the Membership and estore settings – I just can’t work out what’s going on!.
I’ve also made sure that Use Automatic Post Payment Processing is checked (under Post Payment Processing Settings) in eStore settings. I’ve also made sure that the product has the correct ‘Reference Text’ number to tie in eMember and eStore together.
Payment is going thru Paypal ok (all the emails from Paypal to both buyer & seller are working fine) – its just the WordPress (plugin) emails which are missing (though strangely enough, as a seller I get an e-mail saying a sale has been made – but as a buyer I’m not getting any e-mails other than from Paypal).
Any clues? Many Thanks.June 11, 2013 at 11:48 pm #39650PeterMember
We should be able to see more clearly what is going when you enable debug.
Can you please do so as per the link below and then perform a couple of test transactions and then share the output of the ipn_handle_debug.log file.
It sounds like you are trying to achieve “scenario 1” for a paid membership (see the following link). Please watch the video to see if you have done the basic setup correctly:June 11, 2013 at 11:54 pm #39651
In addition to what Peter said… It is likely you have some email issue on this *new test site* that you are using. This post will help you find the issue (do the debug run as suggested by Peter first):June 12, 2013 at 3:17 pm #39652
Hi – thanks Peter & Key Master for guiding me. I’m still trying to work through it all – but I did run the email tester that Key Master suggested – it is very good and easy and it did pick up on a mis-configuration I had in WordPress. However, although the debug file shows that the e-mails are being sent (and so does the email plug in test), I’m still not getting emails send to the buyer (but Paypal emails are getting through).
Could it be an issue with my server blocking things? I’ll have to run more tests.
BTW – how do I upload the debug log file? Or should I just copy and paste the contents into a post? (thanks for bearing with me:).
Any other tips gratefully appreciated. Thanks.June 12, 2013 at 11:23 pm #39653
Good to hear that you made some progress. If you are sending a test email using the email sender plugin but the email is not arriving in the inbox then yes the email is getting blocked somewhere. Show that to your hosting provider and they should be able to give you a hand (it is likely that this is a server configuration type issue so the hosting provider can help you there).
Are you using the SMTP email configuration option? Configuring SMTP can help on servers that have issues with sending email. The link I shared earlier has links to plugins that you can use to easily configure SMTP.
You can simply paste the URL of the debug log file here and we can take a look. We don’t need to take a look at the debug log anymore though since we know for sure that the email functionality on this server is broken. So focus on fixing that first. Once that is solved the rest will start to work automatically.June 13, 2013 at 5:50 pm #39654
Hi. I’ve finally cracked it (with lots of help from you guys!) – it is my server who is blocking e-mails (anti-spam measures). I will now try out the SMTP plug in for WordPress and/or have a chat with my server provider. Many thanks for your help & patience and tonnes of useful links:)
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